Field Service Technician

Pearce Services•Pittsburgh, PA

25d

About The Position

Pearce is seeking a skilled, motivated EV Charging Field Service Technician to perform onsite repair and maintenance of EV charging stations within an assigned geographic region. The role includes site safety, electrical system maintenance and repair, field service reporting, and other work needed to maintain and operate sites according to contractual requirements. The technician works independently with little to no supervision and in varied field conditions, taking ownership of the equipment they service and continually developing technical skills to support customers and field operations. Electrical expertise, certifications, and EVSE experience may influence the level of responsibility and technical work assigned. The position services equipment ranging from Level 2 chargers to DC Fast Chargers. Technicians perform OEM testing, troubleshooting, upgrades, and preventive and corrective maintenance; diagnose electrical and equipment issues; interpret manuals and drawings; document work; and carry out site safety procedures. The typical schedule consists of approximately 10-hour workdays. Work-related travel between job sites is paid, company vehicles are provided, and paid overtime may be available. The role operates outdoors in varying weather and involves working around high voltages and currents while wearing required PPE. Pearce provides OEM and EVSE training, on-the-job training, tools, equipment, and PPE. The stated base pay range is $23–$40 USD. Full-time employees are offered a comprehensive benefits package, including health and life insurance, a 401(k) with employer match, paid time off, tuition reimbursement, and professional development opportunities. Other compensation may include performance or referral bonuses, production incentives, stipends, a company vehicle, or per diem, as applicable.

Requirements

At least 2 years of equivalent experience in EVSE field service, servicing electrical power equipment in the commercial or utility energy field, and/or formal electrical training.
Strong electrical, electronic, and mechanical troubleshooting skills.
Experience using a Computerized Maintenance Management System (CMMS) to generate, track, and complete site work requirements.
Strong Microsoft Office skills.
Ability to analyze and resolve problems independently with a high level of results orientation.
Proficiency in reading, writing, speaking, and understanding English to safely perform duties, interpret technical instructions, and communicate effectively; interpreter services are not available.
Meet all applicable state and local licensing requirements for the work performed.
Ability to work independently in varied field conditions and around high voltages and currents, and to wear required PPE.

Nice To Haves

A relevant state Journeyman-level electrician certification; preferred but not required except where required by applicable state or local regulations.
Technical knowledge of EV chargers, solar power installations, or other applicable power electronics.
Relevant EVSE field service experience, electrical experience, technical certifications, formal electrical training, or demonstrated technical proficiency.

Responsibilities

Perform OEM testing, troubleshooting, repairs, upgrades or revisions, and preventive and corrective maintenance on EV charging equipment, from Level 2 chargers to DC Fast Chargers.
Conduct electrical and equipment testing, including insulation (megger), thermal imaging, torque, performance, and other required diagnostic tests.
Troubleshoot EV charging system performance issues, identify and isolate faults—including ground faults—and determine corrective actions.
Review and interpret site manuals, electrical drawings, and OEM documentation to service equipment safely and effectively.
Manage assigned work from regional scheduling through completion; complete accurate field reports and work orders, document site conditions and issues, and communicate identified deficiencies promptly.
Conduct site safety assessments, identify hazards, and prepare and complete JHAs, Lock Out Tag Out (LOTO), and other safety documentation in accordance with OSHA and site requirements.
Perform other duties as required; responsibilities may change based on business and client needs.

Benefits

Health insurance, including medical, dental, and vision coverage
Life insurance
401(k) with employer/company match
Paid time off and paid vacation
Paid holidays
Tuition reimbursement
Professional development courses and training
Flexible spending account and HSA option
Company vehicle for work-related transportation
Company-provided phone, laptop, or tablet as required for the role
Company-provided tools, equipment, and personal protective equipment
Paid travel time between job sites
Opportunity for paid overtime when applicable
$100 bonus for each after-hours service call, including emergency calls
Potential performance and referral bonuses, production incentives, tool/equipment and fuel stipends, and per diem, as applicable