Field Service Technician- Engines

Ziegler • Shakopee, MN

7d • Onsite

About The Position

Ziegler CAT is hiring a full-time, experienced Industrial Engine Field Service Technician to provide scheduled maintenance and repair of engine-powered electric power generation equipment in the field, supporting customers around the Shakopee branch. A company truck is provided. The role services gas and diesel engines, generators, transfer switches, switchgear, and fire pump engines at customer locations. It involves diagnosing and repairing complex equipment with mechanical, hydraulic, gas, diesel, and electrical systems, documenting work orders, supporting customers and other technicians, and responding to after-hours emergency calls as directed by a supervisor.

The posted pay range is $38.00 to $51.00. Starting wage depends on skills, experience, education, and location; the range may vary by 10% depending on the applicant’s location. Full-time positions are benefits eligible. Work may take place indoors and/or outdoors, and noise levels may be loud at times. Ziegler describes its work environment as safe, clean, and friendly, and states that it will reasonably accommodate known disabilities of qualified individuals.

Requirements

• A two-year technical college degree in diesel technology or a related field, or a high school diploma/GED and two years of comparable shop mechanic experience.
• At least five years of relevant experience in mechanical, electrical, and diesel maintenance or repair; some field experience is preferred.
• Knowledge of electricity and electronics, engine diagnostics, and failure analysis.
• Ability to diagnose equipment without supervision and to read, follow, understand, and communicate schematics.
• Ability to write and communicate effectively and interact with supervisors, customers, and team members.
• Basic computer skills for documenting work orders and using online diagnostic systems.
• Own mechanic tool set.
• Willingness and ability to respond to after-hours emergency calls as directed by the supervisor.
• Must have and maintain a clean driving record.
• Class A CDL or willingness to obtain one within a defined period.
• Must obtain a DOT medical certification card and pass a DOT pre-employment drug screen and physical; the role is deemed safety-sensitive.
• Ability to operate equipment safely.
• Ability to meet the listed physical requirements, including pushing/pulling up to 50 pounds, lifting/carrying up to 60 pounds, lifting bulky objects, and performing activities such as standing, walking, climbing, bending, kneeling, reaching, crawling, and fingering/grasping.

Nice To Haves

• Previous experience working on Caterpillar engines is a plus but is not required.
• Some field experience is preferred.

Responsibilities

• Perform scheduled maintenance on electric power generation equipment at customer locations, including gas and diesel engines, generators, transfer switches, switchgear, and fire pump engines.
• Diagnose and repair complex equipment and tools involving mechanical, hydraulic, gas, diesel, and electrical systems, using independent judgment.
• Work safely and follow company policies, procedures, and standards.
• Respond to customer needs in a positive, supportive, and timely manner to ensure value for work performed.
• Collaborate with and assist other technicians with troubleshooting and repairs as needed.
• Complete work orders accurately and promptly, identify parts needs, and communicate those needs for inventory.
• Respond to after-hours emergency calls as directed by the supervisor.
• Maintain a safe and clean work environment, including the service truck.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 15 days of PTO in the first year, with accrual starting on day one
• Nine paid holidays
• 401(k) plan with company contribution and match
• Health Savings Account, with Ziegler contributing up to $1,000 tax-free each year
• Short-term and long-term disability insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Paid parental leave
• Funeral leave
• Fitness membership discount
• Education assistance
• Safety boot reimbursement
• PPE and uniforms provided
• Tool insurance
• Company truck provided

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree