Field Service Technician

Blanchard Machinery•Rock Hill, SC

About The Position

The Field Service Technician is responsible for maintaining, troubleshooting, and repairing mechanical, hydraulic, and diesel-powered equipment. The role includes shop and field work and requires working safely and effectively in varying conditions, often with minimal supervision. Technicians receive intensive training in troubleshooting, technical procedures, and safety. Blanchard Machinery Company describes its work culture as high-performance and offers challenging work opportunities, CAT training and development, and opportunities for advancement.

Requirements

High school diploma or equivalent.
At least 3 years of experience working on heavy equipment.
Valid driver’s license and safe driving record.
Valid Class A CDL.
Complete set of tools capable of working on and around heavy equipment.
Knowledge of troubleshooting techniques and proper repair procedures.
Ability to read and interpret electrical and hydraulic schematics, operating manuals, and maintenance service manuals.
Organizational and time-management skills, including the ability to set and maintain priorities.
Ability to handle stress associated with a fast-paced industry and deadlines.
Team-oriented, enthusiastic, and hardworking, with the ability to complete work with minimal supervision.
Strong interpersonal skills and excellent written and oral communication skills.
Professional conduct when representing Blanchard and working with customers.
Strong problem-solving skills and attention to detail and accuracy.
Ability to address problems involving a few concrete variables in standardized situations.
Basic understanding of electrical, hydraulic, and pneumatic circuits, drawings, and prints.
Basic working knowledge of equipment operation and associated operating systems.
Familiarity with electronic cables, connections, and sensors.
Ability to work shift schedules, weekends, and/or 24-hour call when required.
Ability to use computers and other technology to complete job responsibilities.

Responsibilities

Contribute to a positive work environment and promote BMC’s vision, mission, and values.
Perform job responsibilities safely and promote a safe and healthy work environment.
Maintain, diagnose, and repair heavy equipment and systems, including diesel engines, transmissions, drivetrain components, pumps, compressors, controls, hydraulic and pneumatic systems, electrical systems, cabs, chassis, suspension, and air-conditioning systems.
Perform inspections and basic troubleshooting of electrical, mechanical, hydraulic, and pneumatic systems.
Install or replace new or reconditioned repair parts and test equipment for proper operation.
Provide total customer service and work in both the shop and field.
Operate lifting devices and use diagnostic equipment, including Cat ET and CAT-SIS.
Complete assigned paperwork, including parts requisitions, timecards, part returns, service reports, and other forms.
Maintain the service truck and its equipment.
Perform other related duties as assigned.