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Field Technician

EchoStar•Lancaster, OH

About The Position

Field Technicians visit customers’ homes to troubleshoot problems, install and service DISH equipment and smart home products, and introduce customers to smart home technology. They teach customers how to use their technology and offer additional services when helpful. Technicians maintain a clean work area and a professional attitude while working independently and staying connected with the team. The role includes driving a company vehicle to customer sites and regional offices, and requires travel as needed. EchoStar provides paid, step-by-step training in installations and service, smart home technology, and practices developed by experienced technicians.

Requirements

  • Valid driver’s license and acceptable driving record.
  • Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
  • Ability to climb ladders up to 40 feet.
  • Ability to lift up to 70 pounds.
  • Must meet and maintain a 335-pound weight limit.
  • Customer focus and ability to build trust and create a great customer experience.
  • Problem-solving ability to handle a variety of challenges on the spot.
  • Determination to work in tight spaces and in all kinds of weather.
  • Adaptability to handle changes and unexpected tasks.
  • Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.

Responsibilities

  • Visit customers’ homes to troubleshoot problems and introduce customers to smart home technology.
  • Install and service DISH equipment and smart home products in customers’ homes.
  • Teach customers how to use their technology and offer additional services when helpful.
  • Keep the work area clean and maintain a professional attitude.
  • Work independently while staying connected with the team.
  • Drive a company vehicle to customer sites and regional offices.

Benefits

  • Paid training.
  • Time off.
  • Medical, dental, vision, and life insurance packages.
  • Health savings account (HSA).
  • 401(k) with company match.
  • Employee stock purchasing program.
  • Tuition reimbursement.
  • Complimentary DISH TV service.
  • Discounts on Sling TV and Boost Mobile plans.
  • Company-provided van, tools, and uniforms.
  • Potential bonuses and AwardPerqs redeemable for travel, electronics, and other items.
  • Career growth and promotion opportunities.

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