Field Technician - Sarasota, FL

Opifex-Synergy • Sarasota, FL

2d

About The Position

The Field Technician manages on-site installation, repair, maintenance, and testing of equipment, diagnoses technical problems, and determines appropriate solutions. The role provides service and customer support during field visits and dispatches, working with heavy equipment at construction sites, equipment yards, and in the shop. The technician inspects, repairs, reconditions, and adjusts equipment; completes service reports and related paperwork; and helps ensure equipment is safe and ready for use. The position requires travel to job sites and vendors, sometimes involving several hours of driving daily. Work may take place outdoors in varying weather and on uneven terrain, with frequent exposure to heavy machinery, diesel equipment, dust, mud, and loud noise. The employee must follow safety protocols and wear required personal protective equipment. Candidates must complete a drug test and background check before starting.

Requirements

• High school diploma or GED.
• Extensive knowledge of diesel engines and construction equipment.
• Ability to troubleshoot, test, repair, and service technical equipment.
• Proven field service experience.
• Must have own tools.
• Valid driver's license and acceptable driving record.
• Ability to work flexible shifts.
• Military service may be considered in lieu of education or certification experience, as applicable.
• Ability to meet the role's physical demands, including frequent lifting and maneuvering of tools and equipment weighing 50 pounds or more, bending, squatting, kneeling, crouching, reaching, climbing, and working on uneven or elevated surfaces.
• Must undergo a drug test and background check before the start date.

Responsibilities

• Troubleshoot and diagnose equipment at job sites or in the shop to ensure it is in proper working condition.
• Perform routine equipment cleanup and upkeep, safety reviews, and pre-delivery inspections.
• Inspect, diagnose, repair, recondition, and adjust heavy equipment, and complete related paperwork.
• Participate in training programs directed by the Manager.
• Notify the Service Manager about shop tools, equipment, or vehicles that are unserviceable or unsafe to use.
• Maintain tools in good working order in accordance with MSHA and OSHA regulations.
• Complete basic computer tasks, including work orders, parts lookup, and email communication.
• Communicate with coworkers and customers to support equipment quality and customer satisfaction.
• Provide service and customer support during field visits or dispatches.
• Coordinate workflow with the schedule and manage on-site installation, repair, maintenance, and testing tasks.
• Diagnose technical errors or problems and determine appropriate solutions.
• Produce timely, detailed service reports.
• Operate vehicles safely and use field automation systems.
• Follow company field procedures and protocols.
• Cooperate with the technical team and share information across the organization.
• Understand customer requirements and make appropriate recommendations or briefings.
• Build positive customer relationships and demonstrate strong teamwork.
• Train and assist other team members with difficult or extended repairs.
• Travel to training classes and seminars, drive to vendors to obtain parts, and travel to job sites.
• Safely operate commercial vehicles and remain alert in hazardous conditions.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account (HSA) with company contributions.
• 401(k) and Roth retirement plans with company matching.
• Generous paid time off and company-paid holidays.
• Company-paid wellness, employee assistance, and discount programs.
• Annual boot/PPE allowance.
• Career development and company-paid training.
• Position may also include tool reimbursement, safety bonuses, profit sharing, and/or commission-earning opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED