Sales Associate - Sarasota, FL

L.L.Bean•Sarasota, FL
•Onsite

About The Position

L.L.Bean is seeking temporary, part-time Sales Associates for its retail store in Sarasota, Florida. As a Sales Guide, you will provide world-class service in the outdoor gear and apparel departments, represent the L.L.Bean brand, engage customers, maintain the store, and contribute to a collaborative team. The role is varied and requires adapting to daily business needs while applying product knowledge and service skills. L.L.Bean describes its culture as inclusive and supportive, grounded in values including outdoor heritage, integrity, service, respect, perseverance, and healthy living. The company highlights flexible schedules, competitive pay, product discounts, teamwork, personal growth, and a commitment to sustainability. The anticipated starting base pay is $16.00; individual compensation may vary based on experience, qualifications, education, location, skills, competencies, and proficiency.

Requirements

  • Passion for providing world-class customer service.
  • Friendly and outgoing communication style.
  • Proficiency with computer systems and ability to learn new technologies.
  • Adaptability and openness to change.
  • Availability to work varied hours, including nights, weekends, and holidays.
  • Genuine passion for the outdoors and participation in outdoor activities.
  • Ability to stand and walk during a shift; talk or hear in person and by headset; occasionally use ladders, stairs, or ramps; perform repetitive hand, wrist, or finger motions; occasionally stoop, kneel, bend, or crouch; lift 1 to 20 pounds; and occasionally move or lift objects up to 40 pounds, using a team lift as needed.

Responsibilities

  • Approach and assist multiple customers, providing personal and genuine service.
  • Turn customer interactions into sales opportunities and build brand loyalty through exceptional service.
  • Build customer relationships, share expertise, and develop and share product knowledge.
  • Listen to customers, understand their needs, and resolve problems efficiently at the first point of contact.
  • Use point-of-sale systems, customer systems, and mobile devices to provide fast, seamless omnichannel service.
  • Promote L.L.Bean-sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
  • Keep the store organized, maintain visual and merchandising standards, and support store operations.
  • Collaborate with the team to achieve results, contribute to a positive work environment, and adapt to changing business needs.
  • Follow safety policies and procedures to support a safe and healthy workplace.

Benefits

  • Flexible schedules
  • Competitive pay
  • Product discounts and other perks
  • Benefits programs designed to support health and financial goals
  • Work-life balance
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