Sales Associate - Sarasota, FL

L.L.Bean•Sarasota, FL

3d•Onsite

About The Position

L.L.Bean is seeking temporary, part-time Sales Associates for its retail store in Sarasota, Florida. As a Sales Guide, you will work in outdoor gear and apparel departments, provide world-class customer service, represent the L.L.Bean brand, maintain the store, and contribute to a collaborative team environment. The role involves adapting to changing business needs while applying product knowledge and service expertise to help customers feel welcome in the outdoor-loving community. L.L.Bean describes its culture as inclusive and grounded in values including outdoor heritage, integrity, service, respect, perseverance, and healthy living. The company emphasizes teamwork, personal growth, sustainability, and balancing work with outdoor activities. The anticipated starting base pay is $16.00; individual compensation may vary based on experience, qualifications, education, location, skills, competencies, and proficiency.

Requirements

Passion for providing world-class customer service.
Friendly and outgoing communication style.
Proficiency with computer systems and ability to learn new technologies.
Adaptability and openness to change.
Availability to work varied hours, including nights, weekends, and holidays.
Genuine passion for the outdoors and participation in outdoor activities.
Ability to stand and walk during a shift; talk or hear in person and by headset.
Ability to occasionally ascend or descend ladders, stairs, and ramps.
Ability to perform repetitive motions that may involve the wrists, hands, or fingers.
Ability to occasionally stoop, kneel, bend, crouch, and lift 1 to 20 pounds.
Ability to occasionally move and lift objects up to 40 pounds, using a team lift as needed.

Responsibilities

Approach and assist multiple customers, providing personal and genuine service.
Turn customer interactions into sales opportunities and build brand loyalty through exceptional service.
Build customer relationships, share expertise, and continue learning product knowledge.
Listen to customer needs and resolve problems efficiently at the first point of contact.
Use point-of-sale systems, customer systems, and mobile devices to provide fast, seamless omnichannel service.
Promote L.L.Bean-sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
Keep the store organized, uphold visual and merchandising standards, and support store operations processes.
Collaborate with the team to achieve results, support a positive work environment, and adapt to changing business needs.
Follow safety policies and procedures to contribute to a safe and healthy workplace.