Field Service Technician - Nashville, TN

Military Spouse Corporate Career Network•Nashville, TN

6d•Onsite

About The Position

This emerging- to mid-level technician role supports Rivian’s electric vehicle repairs, inspections, and field service operations. The technician works under the mentorship of senior technicians and leadership, developing technical skills while delivering a strong customer experience. The position is primarily based at a local service center, but may also involve remote work, mobile-service travel, or support for plant operations as business needs evolve.

Requirements

Minimum age of 21.
Valid driver’s license and clean driving record, with no suspensions or revocations within the past 3–5 years.
Availability for a standard 40-hour workweek, with potential weekend, holiday, early morning, evening, or overnight shifts based on business needs.
Flexibility to travel to regional locations or production facilities as needed.
Proficiency with laptops and computers in Windows or Mac environments and work-order management systems.
Strong organizational and time-management skills, eagerness to learn, and attention to detail.
Ability to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
Basic understanding of electricity, including high- versus low-voltage awareness; basic circuit measurement tools such as a DVOM; and introductory exposure to electrical schematics.
Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
Basic understanding of diagnostic workflows and troubleshooting under guidance.

Nice To Haves

High school diploma, GED, or recognized equivalent credential.
Ability to drive a non-commercial truck and trailer.
Graduation from an accredited automotive repair school or program.
0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
Basic exposure to electric vehicle or hybrid frameworks.
Experience working in a fast-paced startup environment.

Responsibilities

Perform or assist with vehicle diagnosis, repairs, installations, and inspections at service centers, on mobile routes, or at remote locations.
Learn to identify and explain Rivian’s product line, EV framework, tools, and accessories while building peer relationships and working under senior-technician mentorship.
Use available technical resources and follow repair procedures while maintaining quality and safety.
Conduct post-repair road tests to verify repair quality and vehicle safety.
Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work-order and expense reporting.
Maintain detailed technical notes and documentation for completed and in-process repairs.
Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
Identify process improvements, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
Participate in required training, keep technical skills current, and maintain high-quality work with increasing independence.