Field Service Technician 3

HOLT Group•Corpus Christi, TX

3d•Onsite

About The Position

Holt CAT is seeking an experienced Engine Field Service Technician for its Power Systems Division in Corpus Christi, Texas. The position performs field service repair work on industrial or natural gas engines, responding to customer needs and delivering value through high-quality repairs. Work includes troubleshooting and repairing engines, transmissions, and related equipment in the field, often offsite and with minimal supervision. Travel in the local region is required, with the possibility of overnight stays. The schedule is Monday through Friday, 7:00 AM to 5:00 PM, and overtime may be required based on workload and customer needs. The technician is expected to work safely, follow company policies and applicable regulations, maintain tools, equipment, and a service vehicle, and complete job documentation and customer records. The role also involves communicating job progress, meeting flat-rate and rework standards, completing assigned training, and demonstrating professionalism. The technician may mentor lower-level technicians. This position has no supervisory responsibilities. The work regularly takes place outdoors around moving mechanical parts and may involve loud noise, extreme weather, chemicals, dust, steam, high-pressure water, high-speed rotating equipment, cramped spaces, and elevated areas. Common protective or safety equipment is required. Physical demands include handling materials or equipment weighing up to 80 pounds, climbing ladders or equipment, working underneath equipment, and sustained movement and manual dexterity.

Requirements

More than three years of industrial engine repair experience is required.
Three years of field or shop service technician troubleshooting and repair skills in industrial engines and transmissions.
Valid driver's license and acceptable safe driving record.
Ability to obtain a valid Commercial Driver's License (CDL).
Ability to pass and maintain a DOT physical.
Must own the tools required to perform repairs.
Knowledge of safe work procedures and practices.
Knowledge of equipment and tools, including their design, uses, repair, and maintenance.
Intermediate knowledge of diesel and natural gas engines.
Proficiency with current computer software, related hardware, and machine electronic systems.
Exceptional customer service skills and intermediate diagnostic and troubleshooting skills.
Planning, organizing, time management, equipment operation and control, and equipment selection skills.
Clear and effective verbal and written communication skills.
Ability to meet deadlines and work under fast-paced, time-constrained circumstances.
Ability to operate hand, power, and pneumatic tools and equipment used in mechanical repair.
Ability to operate a crane and forklift and obtain required certifications or licenses.
Ability to travel, including possible overnight stays.
Ability to move materials or equipment weighing up to 80 pounds, climb ladders or equipment, work underneath equipment, and perform work in cramped or elevated spaces.
Must be able to work outdoors and wear common protective or safety equipment.

Nice To Haves

CAT ET and CAT SIS 2.0 knowledge.
Five or more years of industrial engine repair experience.
Diesel Technology schooling.
MSHA certification.

Responsibilities

Troubleshoot and perform complex field repairs on industrial engines and transmissions.
Perform basic to intermediate repairs and troubleshooting offsite with minimal supervision.
Use electronic and manual equipment to diagnose equipment failures.
Remove and install parts, and disassemble and assemble components to CAT specifications.
Test repairs, make adjustments, and verify proper operation.
Prepare job-related documents and service reports, order parts, maintain customer records, and access required databases.
Operate equipment and vehicles while holding necessary licenses and certificates.
Maintain service vehicle inspection records, daily inspections, and driver logs as required by the Department of Transportation.
Follow contamination control and HAZMAT rules and regulations.
Maintain company equipment, tools, and vehicle in good, clean, working order.
Communicate job progress to the supervisor and customer as needed.
Complete assigned jobs and tasks in accordance with flat-rate time and rework standards.
Work overtime as required by workload and customer needs.
Complete assigned Technician Training Path courses and safety training in a timely and proficient manner.
Model company mission and core values, collaborate with internal and external resources, and participate in ongoing self-development.
Project professionalism with internal and external customers and potentially mentor lower-level technicians.
Maintain regular and punctual attendance.
Perform other duties as assigned.