Field Service Technician (NETA 3)

POWERX•Atlanta, GA

About The Position

The Field Service Technician serves as a project lead technician, performing moderately complex inspections, tests, measurements, data collection, and testing on de-energized, locked-out/tagged-out equipment. The role includes setting up and removing test equipment, record keeping, switching, evaluations, safety grounding, coordination with other skills and operations, technician supervision, report writing, and troubleshooting. The technician leads projects from start to finish, supports project success and final reporting, and mentors project co-lead technicians and NETA field technicians. The position requires travel up to 50% of the time and occasional overtime as needed. Work involves physical activity and use of mandated personal protective equipment, with potential low exposure to dirt, heat, fumes, smoke, water, noise, vibration, grease, oil, and dust.

Requirements

  • High school diploma or GED.
  • NETA certification level 3 is required.
  • At least 5 years of experience.
  • Satisfactory background and motor vehicle record check.
  • Pass applicable pre-employment, post-accident, reasonable-suspicion, and/or random drug testing.
  • Reliable transportation and a valid driver’s license.
  • Basic understanding of electrical theory.
  • Proficiency in Microsoft Office.
  • Interpersonal and social skills, including strong customer service skills.
  • Excellent verbal and written communication skills.
  • Ability to prioritize tasks and demonstrate attention to detail.
  • Ability to travel up to 50% of the time.
  • Willingness and ability to work occasional overtime as needed.
  • Ability to lift up to 50 pounds.
  • Ability to walk, stand, climb, pull, push, sit, and work in cramped or confined spaces.
  • Ability to wear required PPE, including arc-flash suit, safety glasses, hard hat, respirator, hearing protection, and steel-toed boots.

Nice To Haves

  • Associate’s degree from an accredited two-year technical college or trade school.
  • OSHA 10- or 30-hour training.
  • MSHA training.
  • NFPA 70-E training.
  • CPR, First Aid, BBP, and AED training.
  • Power DB training.

Responsibilities

  • Perform moderate to advanced electrical measurements and collect and accurately record data.
  • Lead and manage projects to ensure successful execution from start to finish.
  • Supervise and mentor project co-lead technicians and field technicians assigned to projects.
  • Take responsibility for project success, including completion of the final report.
  • Write detailed reports on test results and findings, ensuring they are accurate and submitted on time.
  • Assist with setting up and removing test equipment for testing activities.
  • Handle and store test equipment properly, maintain its cleanliness, and keep tools and equipment in good condition.
  • Perform inspections, tests, troubleshooting, switching, evaluations, and safety grounding on de-energized, locked-out/tagged-out equipment.
  • Maintain records and support coordination with other skills and operations.
  • Perform additional responsibilities as required to support organizational goals and evolving business needs.

Benefits

  • Competitive pay.
  • Incentives for certifications.
  • Referral bonus program.
  • Tuition reimbursement.
  • Medical, dental, and vision coverage.
  • LTD and STD coverage.
  • Basic Life/AD&D and other ancillary products.
  • 401(k) program with company match.
  • Performance program.
  • Paid parental leave.
  • PTO, including wellness days and paid holidays.
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