Field Service Technician

Crown Equipment•Fort Wayne, IN
•Onsite

About The Position

Crown Equipment Corporation is seeking knowledgeable, customer-focused technicians to service lift trucks. The role involves troubleshooting, diagnosing, and repairing Crown and other makes of lift trucks, as well as performing planned maintenance at customer locations. Technicians maintain a service van and its inventory and complete paperwork after each job. The position includes a company vehicle, service training, specialty tools, uniforms, and 40 hours per week plus overtime. Work is primarily on first shift.

Requirements

  • Less than 2 years of related experience.
  • High school diploma or equivalent.
  • Valid driver's license, good driving record, and ability to safely operate lift trucks.
  • Good mechanical and electrical aptitudes.
  • Knowledge of electrical/electronic systems, hydraulics, and internal combustion engines.
  • Ability to read and understand electrical and hydraulic schematics.
  • Good written and verbal communication and customer care skills.
  • Ability to read and understand service manuals, plan, and follow through.
  • Legally authorized to work in the United States; employment sponsorship is not provided.

Nice To Haves

  • Technical degree.
  • Previous lift truck repair experience.
  • Welding experience.
  • Knowledge of various types of testing equipment.
  • Familiarity with common hand tools, electrical and air tools, a torch, an arc welder, and testing equipment.
  • Industry-related training.

Responsibilities

  • Troubleshoot, diagnose, and repair Crown and other makes of lift trucks.
  • Perform assigned planned maintenance on customer lift trucks.
  • Maintain a service van and its inventory.
  • Process paperwork after completing each job.

Benefits

  • Health, dental, vision, and prescription drug plans.
  • Flexible Benefits Plan.
  • 401(k) Retirement Savings Plan.
  • Life and disability benefits.
  • Paid parental leave.
  • Paid holidays and paid vacation.
  • Tuition reimbursement.
  • Award-winning service training.
  • Company vehicle for field service technicians.
  • Tool insurance.
  • No flat-rate pay.
  • Uniforms and specialty tools.
  • Career advancement opportunities.
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