Field Technician - Midland–Odessa, TX

Opifex-Synergy • Midland–Odessa, TX

3d • Onsite

About The Position

The Field Technician performs on-site installation, repair, maintenance, testing, troubleshooting, and diagnosis of heavy equipment and related machinery. The role provides service and customer support during field visits and dispatches, determines appropriate solutions to technical problems, and produces timely, detailed service reports. Work takes place primarily at construction sites, equipment yards, and along transportation routes, with some shop-based work and travel to remote sites. The technician must follow company procedures and safety protocols, maintain tools and equipment in safe working order, and communicate effectively with customers and coworkers to support equipment quality and customer satisfaction.

This is a physically demanding position involving outdoor work in changing weather, exposure to heavy machinery, diesel equipment, noise, dust, and uneven terrain, and frequent lifting and maneuvering of items weighing 50 pounds or more. The role requires travel to training classes and vendors, as well as driving to job sites, potentially for several hours daily. Candidates must be comfortable working around large equipment, confined spaces, and elevated positions, and must wear required personal protective equipment. Successful candidates must complete a drug test and background check before starting.

Requirements

• High school diploma or GED.
• Extensive knowledge of diesel engines and construction equipment.
• Ability to troubleshoot, test, repair, and service technical equipment.
• Proven field service experience.
• Must have own tools.
• Valid driver’s license and acceptable driving record.
• Ability to work flexible shifts.
• Military service may be considered in lieu of applicable education or certification experience.
• Ability to travel to job sites, training classes, seminars, and vendors; the position may require several hours of driving daily.
• Ability to lift, carry, and maneuver tools, chains, tarps, and equipment weighing 50 pounds or more.
• Ability to bend, squat, kneel, crouch, reach, stand, walk, climb, and maintain balance on ladders, steps, or elevated surfaces.
• Fine motor skills and dexterity for tie-downs, controls, and documentation.
• Ability to safely operate commercial vehicles and remain alert in hazardous conditions.
• Comfort working outdoors in varying weather, on uneven terrain, and around heavy machinery, confined spaces, or elevated positions.
• Must complete a drug test and background check before the start date.

Responsibilities

• Troubleshoot and diagnose equipment at job sites or in the shop to ensure proper working condition.
• Perform routine equipment cleanup and upkeep, safety reviews, and pre-delivery inspections.
• Inspect, diagnose, repair, recondition, and adjust heavy equipment, and complete related paperwork.
• Participate in training programs directed by the Manager.
• Notify the Service Manager when shop tools, equipment, or vehicles are unserviceable or unsafe.
• Maintain tools in good working order in accordance with MSHA and OSHA regulations.
• Complete basic computer tasks, including work orders, parts lookup, and email communication.
• Communicate with coworkers and customers to support equipment quality and customer satisfaction.
• Provide service and customer support during field visits and dispatches.
• Coordinate workflow with the schedule.
• Manage on-site installation, repair, maintenance, and testing tasks.
• Produce timely and detailed service reports.
• Operate vehicles safely and use field automation systems.
• Follow company field procedures and protocols.
• Cooperate with the technical team and share information across the organization.
• Understand customer requirements and make appropriate recommendations or provide briefings.
• Build positive customer relationships and contribute to strong teamwork.
• Train and assist other team members with difficult or extended repairs.
• Travel to training classes and seminars, drive to vendors to obtain parts, and travel to job sites as needed.
• Wear required PPE and follow safety protocols while working in hazardous conditions.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account (HSA) with company contributions.
• 401(k) and Roth retirement plans with company matching.
• Paid time off and company-paid holidays.
• Company-paid wellness, employee assistance, and discount programs.
• Annual boot/PPE allowance.
• Career development and company-paid training.
• Depending on role and eligibility, tool reimbursement, safety bonuses, profit sharing, and/or commission earning opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED