Field Operations Technician

Sunrun•Honolulu, HI

3d•Onsite

About The Position

The Field Operations Technician supports the beginning and end of the residential solar installation process. The role conducts pre-installation site assessments, post-installation inspections, and other individual or team field work as needed. Technicians collect accurate site information and verify that completed systems meet internal standards, local codes, workmanship requirements, and safety standards. The position involves working at varied job sites, following dynamic intraday schedules, and interacting with customers, installation teams, project managers, and authorities having jurisdiction (AHJs). Technicians visit customer homes to gather measurements, photographs, and structural and electrical data for solar design; assess roofs, electrical service panels, and property features; and submit complete documentation through mobile field tools. They also review installations for inspection readiness, document findings, address inspection-related issues, and coordinate inspection scheduling with customers and AHJs. The role requires maintaining tools and safety equipment, traveling between sites in company-provided or approved vehicles, and representing Sunrun professionally. The position requires a high school diploma or GED, comfort working on roofs and ladders, familiarity with basic tools and mobile technology, attention to detail, and the ability to follow standardized procedures. A valid driver’s license, clean driving record, and ability to pass a driving background check are required. Physical duties include lifting and carrying up to 50 pounds, climbing and working from 30-foot ladders, walking rooftops, and working outdoors and in confined spaces. Occasional weekends, extended shifts, or holidays may be required based on business demand or customer scheduling needs.

Requirements

High school diploma or GED.
At least one year of field construction experience is preferred.
Comfort working on roofs, using ladders, and in tight or elevated spaces.
Familiarity with basic hand tools, measuring devices, and mobile technology.
Excellent attention to detail and ability to follow standardized procedures.
Must be at least 21 years old.
Valid driver’s license and clean driving record; must be able to pass a driving background check.
Ability to lift and carry up to 50 pounds.
Ability to climb and work from 30-foot ladders.
Comfort working outdoors in heat, cold, and variable weather.
Ability to work in attics and other confined spaces when necessary.
Ability to walk rooftops with varying slopes and materials.

Nice To Haves

Previous PV design, PV installation, or PV electrical experience, including reading plans, using tools and equipment, testing wiring or circuitry, National Electric Code knowledge, or basic electrical theory.
OSHA 10 or 30 certification.

Responsibilities

Visit customer homes to collect measurements, photographs, and structural and electrical data required for solar design.
Assess roof conditions, electrical service panels, and property features using standardized tools and protocols.
Climb ladders, walk rooftops, and conduct attic inspections as required.
Submit survey data accurately and promptly using mobile field tools.
Perform post-installation visits to determine readiness for final AHJ inspection or utility approval.
Confirm installed systems match approved plans and meet workmanship, code, and safety standards.
Collaborate with installation teams and project managers to resolve inspection-related issues.
Provide photos, checklists, and notes documenting inspection readiness.
Discuss system installations with AHJs and customers.
Review completed installations to determine readiness for inspection.
Coordinate inspection scheduling with AHJs and customers.
Follow daily and intraday schedules across survey and inspection jobs, and proactively schedule work.
Communicate access issues, delays, and discrepancies to internal teams.
Maintain assigned tools and safety equipment in proper working condition.
Represent the company professionally during customer interactions.
Drive company-provided or approved vehicles between job sites.
Participate in safety briefings, training, and field team huddles.