Field Operations Technician

Arizona Department of Public Safety • Phoenix, AZ

2d • Onsite

About The Position

The Arizona Department of Public Safety is hiring Field Operations Technicians in the Phoenix Metro area. Under direct supervision, technicians perform and coordinate varied tasks assisting law enforcement personnel and highway operations, along with related duties as required. This position is designated as uncovered, and the incumbent serves at the pleasure of the Director of the Department of Public Safety.

Technicians patrol assigned roadways to assist stranded motorists, address hazards, and support roadway closures, detours, and traffic control. They respond to calls involving questionable situations, assess what is occurring, and take appropriate action, including providing assistance or requesting additional help. Technical duties may include collision investigations, operating unmanned aerial systems, blood draws, towing vehicles, and highway safety operations. The position also involves documenting activities, helping the public with first-on-scene aid, testifying in court, assisting troopers with emergency and routine duties, and completing special assignments as directed.

The role may require irregular hours, nights, weekends, and callouts; extensive travel throughout Arizona; prolonged driving; and outdoor work in all weather conditions. Technicians may be exposed to hazardous chemicals and must be able to lift objects weighing up to 75 pounds and bend, stretch, stoop, reach, and climb stairs and ladders.

A high school diploma or equivalent is required. The employee must obtain ACJIS Terminal Operator Certification within six months of hire or promotion and maintain it throughout the assignment, and must have and maintain a valid Arizona driver license by the employment date.

Requirements

• High school diploma or equivalent.
• Obtain ACJIS Terminal Operator Certification within six months of hire or promotion and maintain certification throughout the assignment.
• Have and maintain a valid Arizona driver license by the employment date.
• Knowledge of police methods, practices, and procedures; department policies, manuals, procedures, rules, and regulations; department recruiting methods and programs; Arizona revised statutes; police operations and specialty skill sets or certifications; incident management protocols and procedures; instructional methods and training practices; report writing; and courtroom procedures.
• Skill in using and maintaining police and emergency equipment, personal protective equipment, criminal justice information systems, and computer software programs; writing detailed reports; and verbal communication and public presentations.
• Ability to work independently and as part of a team; maintain effective working relationships; communicate clearly orally and in writing; understand instructions; safeguard confidential or sensitive information; interpret written materials of simple to moderate complexity; work with interruptions; adapt to changing priorities; organize, prioritize, and perform multiple tasks; meet stringent deadlines; and evaluate information, make decisions, and take appropriate action.
• Ability to lift objects weighing up to 75 pounds.
• Ability to work outdoors in all types of weather, travel extensively throughout the state, bend, stretch, stoop, reach, climb stairs and ladders, and drive for long periods.
• May be required to work irregular hours, nights, weekends, and callouts; may be exposed to dangerous or hazardous chemicals.

Responsibilities

• Patrol assigned roadways to assist stranded motorists, eliminate roadway hazards, and assist with roadway closures, detours, and control.
• Respond to calls about questionable situations, determine their nature, and respond appropriately by assisting, requesting additional help, or taking other action.
• Perform technical assignments, including collision investigations, operation of unmanned aerial systems, blood draws, vehicle towing, and highway safety operations.
• Record detailed information and prepare reports and forms documenting activities associated with the position.
• Assist the public with first-on-scene aid, including traffic control, fire control, and motorist assistance.
• Testify in court about situations encountered, using appropriate written records and files and following court procedures.
• Assist troopers with emergency and routine duties as directed.
• Perform special tasks or assignments as directed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED