Field Operations Technician I

Shelby•Shelby, NC

About The Position

Performs skilled trades work assisting with the installation, maintenance, and repair of water and sewer lines and appurtenances, operates equipment, and performs related work as assigned. Work is performed under the moderate supervision of the Field Operations Crew Supervisor. The position carries out utility maintenance work orders; installs and repairs water and sewer infrastructure and services; operates construction and utility equipment; maintains and tests water and sewer systems; locates and marks services; keeps records and prepares maps using GIS; sets up work zones and directs traffic; maintains rights-of-way; performs minor equipment repairs; and responds to customer complaints and service calls.

Requirements

  • High school diploma or GED, or an equivalent combination of education and experience.
  • Obtain North Carolina Grade I Wastewater Collection and/or Class C Water Distribution, Competent Person, Flagger, and CPR certifications within two years of hire.
  • Hold a valid North Carolina commercial driver's license with a Class A tanker endorsement, or be able to obtain one within one year of hire.
  • Some knowledge of tools, materials, and equipment used to install, replace, maintain, and repair utility lines.
  • Some knowledge of maintenance and manual tasks involved in installing, maintaining, repairing, and replacing utility lines and appurtenances.
  • Thorough knowledge of common hand and power tools.
  • Ability to operate a backhoe and other medium construction equipment.
  • Ability to perform manual and semiskilled labor for extended periods, often under unfavorable weather conditions.
  • Ability to establish and maintain effective working relationships with associates, contractors, and the general public.

Responsibilities

  • Receive, perform, and complete assigned work orders for basic utilities maintenance.
  • Install water and sewer infrastructure for distribution and collection systems, including water lines, fire hydrants, sewer lines, manholes, and air release valves.
  • Install, repair, and replace water and sewer taps and services; install meters and bypass valves; change meter riser boxes and meters.
  • Repair, replace, and install manholes, covers, and inverts; repair or replace hydrants.
  • Operate trucks, backhoe, air hammer, bush hog, tap machine, borer, concrete mixer, and jet vac equipment for utility and construction work, including trenching, backfilling, and installing low-pressure pump stations.
  • Assist with service truck organization and inventory.
  • Perform preventative maintenance and test sewer lines using smoke, acoustical/sonar, and flow monitors; clean sewer lines using jetting, rodding, or bucket machines; and record sewer lines with cameras for structural assessment and tap identification.
  • Test water lines, conduct pressure and hydrostatic pressure checks and chlorine tests, exercise valves, and flush lines and hydrants.
  • Locate and mark water and sewer services.
  • Prepare and maintain records and work orders; draw water and sewer line maps and intersection sheets using GIS.
  • Set up work zones and flag traffic; place signs, close lanes, set up lane shifts, and close roads as directed.
  • Perform right-of-way maintenance, including mowing, edging, weed eating, and trimming trees and shrubs.
  • Perform minor repairs and maintenance on assigned equipment.
  • Respond to and investigate customer complaints and service calls and make necessary repairs.
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