Field Technician

EchoStar•West Allis, WI

About The Position

Field Technicians visit customers’ homes to resolve problems, install and service DISH equipment and smart home products, and introduce customers to smart home technology. They teach customers how to use their technology and offer additional services when helpful. Technicians maintain a clean work area and professional attitude while working independently and staying connected with the team. The role includes driving a company-provided van to customer sites and regional offices, and requires travel as needed. EchoStar provides paid, step-by-step training in installation and service, smart home technology, and best practices developed by experienced technicians. The position pays $20.25 per hour, with opportunities for performance-based bonuses and advancement.

Requirements

  • Valid driver’s license and an acceptable driving record.
  • Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
  • Ability to climb ladders up to 40 feet.
  • Ability to lift up to 70 pounds.
  • Must meet and maintain a 335-pound weight limit.
  • Ability to work in tight spaces and in all kinds of weather.
  • Customer focus, problem-solving ability, determination, and adaptability.
  • Successful completion of a pre-employment screen, including a drug test.

Responsibilities

  • Visit customers’ homes and resolve problems.
  • Install and service DISH equipment and smart home products.
  • Teach customers how to use their technology and offer additional services when helpful.
  • Maintain a clean work area and professional attitude.
  • Work independently while staying connected with the team.
  • Drive a company vehicle to customer sites and regional offices.

Benefits

  • Paid training.
  • Time off.
  • Medical, dental, vision, and life insurance packages.
  • Health Savings Account (HSA).
  • 401(k) with company match.
  • Employee Stock Purchasing Program.
  • Tuition reimbursement.
  • Complimentary DISH TV service.
  • Discounts on Sling TV and Boost Mobile plans.
  • Company-provided van, tools, and uniforms.
  • Performance-based bonuses and AwardPerqs redeemable for travel, electronics, and more.
  • Career growth and promotion opportunities.
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