Senior Field Service Technician

Xylem•Findlay, OH

About The Position

The Senior Field Service Technician safely operates a DOT-regulated vehicle and transports materials and equipment. The role initiates and carries out field service activities at customer sites, including proactive troubleshooting of systems and assessment of mechanical, electrical, and diesel equipment conditions, as applicable to the assigned role and customer. The technician anticipates and corrects safety issues involving both company- and customer-owned equipment, interfaces directly with customers, and may work across multiple systems, locations, or customers.

Requirements

  • Ability to obtain required customer clearances, such as TWIC or DISA.
  • Ability to obtain a DOT medical card.
  • Clean driving record.
  • High school diploma or equivalent.
  • Ability to obtain a Class A or B CDL with applicable endorsements.
  • Two to five years of technical work experience, including industrial or commercial process water experience, preferred.
  • May require industry-specific license(s).

Responsibilities

  • Safely operate a DOT-regulated vehicle.
  • Transport materials and equipment between locations.
  • Initiate and perform field service activities at customer sites safely and efficiently.
  • Proactively troubleshoot systems and assess mechanical, electrical, and diesel equipment conditions, as applicable to the assigned role and customer.
  • Anticipate and correct safety issues involving company- and customer-owned equipment.
  • Interface directly with customers.
  • Work across multiple systems, locations, or customers as needed.

Benefits

  • Generous paid time off package and paid holidays
  • Retirement savings plan
  • Customizable health, dental, and vision insurance, eligible on the first date
  • Career progression plans
  • Reward and recognition programs
  • Paid parental leave
  • Tuition reimbursement
  • Company wellness program
  • Employee discount program
  • Paid volunteer program
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