Senior Field Service Technician

ABB•New York, NY

1d•Remote

About The Position

ABB is seeking a highly skilled Field Technician with expertise in power delivery systems, switchgear, and automatic transfer systems. The role contributes to the profitability of ABB's Electrification Services Division in the Mid-Atlantic Region. It is remote, with most work taking place in the NY Metro Area, alongside engineering preparation performed remotely and installation work at customer sites. The technician installs, troubleshoots, repairs, and performs preventive maintenance on electrical distribution equipment, including low- and medium-voltage equipment. The position reports to the Field Service Manager and requires willingness to travel up to 70%.

Requirements

High school diploma or GED, plus at least 8 years of field service or engineering experience in electrical power distribution systems; additional formal education may substitute for experience year for year.
Strong working knowledge of low- and medium-voltage switchgear and circuit breakers.
Experience or working knowledge commissioning, maintaining, or troubleshooting power distribution equipment.
Knowledge of mechanical and electrical testing of low- and medium-voltage equipment.
Ability to read and interpret electrical drawings, schematics, wiring diagrams, and protection/control drawings.
Strong analytical, troubleshooting, and problem-solving skills.
Proficiency with Microsoft Office applications.
Valid driver's license and willingness to travel up to 70%.
Must already have work authorization allowing employment with ABB in the United States.

Nice To Haves

Experience and working knowledge of automatic transfer switches (ATS).
Experience and working knowledge of generator control systems.
Experience and working knowledge of PLC and HMI platforms.
Experience and working knowledge of protective relays.
Associate or bachelor's degree in electrical engineering, Electrical Engineering Technology, or a related field.
Experience commissioning, maintaining, or troubleshooting power distribution equipment in industrial, utility, commercial, or data center environments.

Responsibilities

Execute startup, commissioning, maintenance, testing, troubleshooting, and repair activities on electrical power distribution equipment.
Perform field service on low- and medium-voltage switchgear, circuit breakers, protective relays, automatic transfer switches (ATS), and power management systems.
Diagnose equipment and system failures and implement corrective actions.
Support retrofits, upgrades, modernization projects, and emergency service calls.
Develop electrical drawings, schematics, and bills of material as required.
Deliver customer service and maintain customer relationships.
Prepare service reports, commissioning reports, and customer documentation.

Benefits

Choice between two medical plan options: PPO Copay Plan or High Deductible Plan with a Health Savings Account.
Choice between Core and Core Plus dental plans.
Vision benefit.
Company-paid life insurance (2x base pay).
Company-paid AD&D (1x base pay).
Voluntary life and AD&D coverage, employee-paid.
Company-paid short-term disability, up to 26 weeks.
Company-paid long-term disability at 60% of pay, with an option to increase coverage to 66 2/3% of pay.
Supplemental employee-paid benefits, including accident insurance, hospital indemnity, critical illness, and pet insurance.
Parental leave up to 6 weeks.
Employee Assistance Program.
Health Advocate support for mental and behavioral health, health navigation, virtual health, and infertility/adoption.
Employee discount program.
401(k) Savings Plan with company contributions.
Employee Stock Acquisition Plan (ESAP).
11 paid holidays.
Vacation based on years of service for hourly positions.
Eligible for overtime pay.