Field Technician Jobs

About The Position

Requirements

• Ability to troubleshoot, test, repair, and service technical equipment.
• Knowledge of basic electricity, including amperage, voltage, and resistance, and ability to read basic equipment schematics.
• Ability to understand, read, and use a multimeter.
• Ability to work flexible shifts.
• Familiarity with basic tools and a multimeter.
• Basic understanding and skill with MS Office.
• Valid driver’s license.
• Organizational skills, attention to detail, and a sense of urgency in responding.
• Ability to adapt to the workplace environment and organizational change.
• Reliability, dependability, punctuality, good attendance, and conscientiousness about product performance.
• Ability to lift and move heavy restaurant equipment when needed.

Nice To Haves

• Aptitude in technical trades.
• Background in field service or restaurant equipment.

Responsibilities

• Deliver professional, courteous service and work to provide the highest value to customers.
• Provide reactive 24-hour service, including equipment troubleshooting, diagnosis, repair, and resolution.
• Perform timely repairs, installation, and removal of commercial restaurant equipment.
• Perform scheduled preventive maintenance and equipment cleaning.
• Order repair parts, schedule their delivery, and maintain inventory.
• Accurately record and complete work orders in accordance with company policy and maintain accurate documentation.
• Interact effectively with internal dispatch, management, warehouse, and technician teams.
• Maintain a professional, clean appearance and keep the service vehicle clean and neat.

Benefits

• 401(k) company match.
• Three weeks of PTO.
• Holidays and floating holidays.
• Medical, dental, and vision benefits.
• Company vehicle and fuel card.
• Repair and service tools and supplies.
• Cellphone.
• Paid training.
• Overtime opportunities.
• Portal-to-portal service.