Field Service Repair Technician

STERIS • Bensenville, IL

1d • Onsite

About The Position

STERIS is hiring an entry-level Field Service Repair Technician to inspect, repair, and refurbish surgical instruments in a field-based setting. Technicians work from mobile repair trucks at customer sites and may also work in a repair lab or hospital, depending on customer needs. The role provides timely, quality repairs that meet compliance standards and deliver a superior customer experience. Previous instrument repair experience is not required; training is provided.

The position is primarily Monday through Friday on the first shift, with a commute point at the truck storage location in the Bensenville area. All time spent on the company truck, including driving time, is paid. Daily travel by company vehicle is required. Candidates must be based in Illinois to support the assigned territory. Flexible early or late hours and occasional overnight or out-of-state travel may be needed based on customer and business needs. STERIS will conduct a seven-year driving record check during onboarding.

The pay range is $24.00–$26.00 per hour, with overtime opportunity and eligibility for a quarterly incentive plan. The position is open until filled.

Requirements

• High school diploma or GED.
• At least one year of relevant work experience or one year of experience at STERIS; experience must be verifiable.
• Ability to meet flexible schedules involving early or late hours and occasional overnight or out-of-state travel, based on customer and business needs.
• Ability to pass a DOT medical/physical exam and comply with DOT regulations.
• Valid driver’s license with an acceptable driving record; a CDL is not required.
• Ability to drive a DOT-regulated vehicle and conduct basic box truck safety checks.
• At least 21 years old to meet the FMCSA age requirement for commercial interstate driving.
• Ability to lift up to 25 pounds at times and push instrument carts ranging from 10 to 150 pounds at times.
• Ability to comply with hospital/customer credentialing requirements.
• Ability to maintain required vaccines.
• Must be based in Illinois to support the assigned territory.

Nice To Haves

• Hands-on repair, assembly, or product testing experience and use of small hand tools.
• Relevant experience may include small engine repair, cell phone or electronics repair, testing or rebuilding, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, jewelry repair, maintenance, construction, welding, fabrication, or automotive repair.

Responsibilities

• Perform basic to intermediate inspection and repairs on surgical instruments.
• Refurbish surgical instruments using grinding wheels, buffing wheels, hand and power tools, soldering, and other methods.
• Work at customer sites from a mobile repair truck, in a repair lab, or in a hospital, based on customer needs.
• Provide invoicing and documentation as needed.
• Support various locations within the assigned territory according to service agreements, customer needs, and staffing levels.
• Drive a company vehicle to customer sites and conduct basic box truck safety checks.

Benefits

• Competitive pay
• Overtime opportunity
• Quarterly incentive plan
• Extensive hands-on training and development
• Career progression path and growth opportunities
• Extensive paid time off
• Nine additional holidays
• Healthcare benefits
• Dental benefits
• Vision benefits
• Long- and short-term disability coverage
• 401(k) with company match
• Maternity and parental leave
• Pet insurance and other add-on benefits or discounts
• Tuition reimbursement
• Continued education programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED