Field Service Repair Technician
About The Position
STERIS provides surgical instrument repair through onsite mobile services, in-house repair labs, and national repair centers. The Field Service Repair Technician inspects, repairs, and refurbishes surgical instruments in a repair lab and field settings, including a mobile repair truck and hospitals. Technicians provide timely, high-quality repairs that meet compliance standards and deliver a strong customer experience. This is an entry-level position with training provided; prior instrument repair experience is not required. The territory covers the greater Washington, DC area, and candidates must be based in the District of Columbia. The role involves daily travel in a company vehicle and may require occasional overnight or out-of-state travel. A seven-year driving-record check is conducted during onboarding. Compensation starts at $25.50–$27.00 per hour, with eligibility for bonus participation and a quarterly incentive plan. The position is open until filled.
Requirements
- High school diploma or GED.
- At least one year of relevant experience or one year of experience at STERIS; all experience must be verifiable.
- Ability to work flexible schedules that may include early or late hours and occasional overnight or out-of-state travel, based on customer and business needs.
- Ability to pass a DOT medical/physical exam and comply with DOT regulations.
- Valid driver’s license with an acceptable driving record; a CDL is not required.
- Ability to drive a DOT-regulated vehicle and conduct basic box-truck safety checks.
- At least 21 years old to meet the FMCSA age requirement for commercial interstate driving.
- Ability to maintain required vaccines and meet hospital/customer credentialing requirements.
- Ability to lift up to 25 pounds and push instrument carts weighing 10–150 pounds at times.
- Candidates supporting the assigned territory must be based in the District of Columbia.
Nice To Haves
- Hands-on repair, assembly, product testing, or experience using small hand tools is a plus. Relevant examples include small engine repair, cell phone or electronics repair, testing or rebuilding, carpentry, circuit-board assembly and repair, sterile processing, industrial sewing, jewelry repair, maintenance, construction, welding, fabrication, and automotive repair.
Responsibilities
- Perform basic to intermediate inspection and repair of surgical instruments using grinding and buffing wheels, hand and power tools, and soldering equipment.
- Work in a mobile repair truck, repair lab, or hospital according to customer needs within the assigned territory.
- Provide invoicing and documentation as needed.
- Support multiple locations within the assigned territory based on service agreements, customer needs, and staffing levels.
- Drive a company vehicle daily and perform basic box-truck safety checks.
Benefits
- Extensive hands-on training and development.
- Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS.
- Competitive pay and quarterly incentive plan.
- Overtime opportunity.
- Annual merit review.
- Medical, vision, prescription, dental, and life insurance.
- 401(k) with company match.
- Paid time off accruing from day one and paid holidays.
- Tuition assistance.
- Uniforms and all necessary tools provided.
- Business travel and related expenses paid.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
