Service Repair Technician

ABB • New Berlin, WI

5d • Onsite

About The Position

The Service Repair Technician repairs a variety of standard drive units and subassemblies, working to resolve problems as effectively and cost-efficiently as possible. The role follows a first-time-right approach and requires completing work on time and in accordance with quality standards. It is an onsite position within ABB Motion Service in the United States and reports to the Drives Service Workshop Manager.

The technician reviews and plans daily assignments, prioritizes customer repair products, coordinates scheduling and repair-order priorities with the team lead, and processes customer and production repair orders. Work includes troubleshooting and repairing drive units, subassemblies, and circuit boards; performing testing and burn-in activities as needed; researching documentation to identify required parts; obtaining parts; and maintaining repair paperwork, records, documentation, and failure-analysis reports.

Requirements

• Associate degree in electronics and two years of related experience, or a high school diploma and four years of related electrical experience.
• Must be capable of passing Electrical Competency and Authorization Program (ECAP) level 3.
• Prior experience working with hand and power tools.
• Must be an American citizen or currently hold a U.S. visa or work permit.

Nice To Haves

• Knowledge of Variable Frequency Drives and the applications they support.
• Prior experience with SAP or a similar ERP system.

Responsibilities

• Review and plan daily work assignments, prioritizing customer products in for repair.
• Coordinate with the team lead on work scheduling, priorities, and expediting repair orders.
• Process customer repair orders and production orders.
• Troubleshoot and repair standard drive units, subassemblies, and circuit boards; identify problems and perform testing and burn-in activities as needed.
• Research bills of materials, Engineering Change Notices (ECNs), and other documents to identify parts required for repairs.
• Complete material requisitions or contact the Inventory Planner to obtain necessary parts.
• Complete, process, and maintain required paperwork, records, documentation, and failure-analysis reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree