Field Service Repair Technician

STERIS•Cincinnati, OH

3d•Onsite

About The Position

STERIS is hiring a Field Service Repair Technician to inspect, repair, and refurbish surgical instruments in a field-based setting. Technicians work from mobile repair trucks at Customer sites and, in more condensed markets, regional labs. The role focuses on delivering timely, high-quality repairs that meet compliance standards and provide a superior Customer Experience. Previous instrument repair experience is not required; training is provided. The position requires daily travel in a company vehicle and may involve occasional overnight travel. Technicians primarily work inside a mobile repair truck, with frequent trips inside hospitals, and may support different locations throughout an assigned territory based on service agreements, Customer needs, and staffing levels. Candidates must be based in Ohio to support the assigned territory. This is a safety-sensitive position.

Requirements

High school diploma or GED.
At least 1 year of hands-on, verifiable technical experience.
At least 21 years old due to driving requirements.
Ability to meet flexible schedules with early or late hours, sometimes outside normal business hours, including nights and weekends, based on Customer needs.
Ability to pass a DOT medical/physical exam, comply with DOT regulations, and conduct basic box truck safety checks.
Valid driver’s license with an acceptable driving record.
Ability to complete a 7-year driving record check as part of onboarding.
Ability to travel daily by company vehicle and occasionally stay overnight.
Must be based in Ohio to support the assigned territory.

Responsibilities

Perform basic-level repair and maintenance of surgical instruments, including ultrasonic cleaning, buffing and polishing, bending, shaping, sharpening, hinge-point and serration work, and brazing.
Provide invoices, work orders, and daily documentation according to Customer reporting and contractual or regulatory requirements, including end-of-day reporting such as the OAR.
Complete Preventative Maintenance Inspections (PMI) as needed, within training and capability level.
Follow DOT, company, and Customer protocols for safe operation of the On Location repair truck, including vehicle and equipment safety procedures.
Follow Company safety and health policies, use personal protective equipment, and complete safety observations according to site requirements.
Travel to Customer sites and other locations within the assigned territory to support service agreements, Customer needs, and staffing levels.