Field Service Technician
The Raymond Corporation • Groveport, OH3d • $24 - $34 • Hybrid
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Field Service Technician
The Raymond Corporation•Groveport, OH
•$24 - $34•Hybrid
About The Position
Raymond Storage Concepts (RSC) is a leading provider of customized material handling solutions, focused on warehouse and fleet optimization. Headquartered in Cincinnati, we support customers through a network of regional locations, including Columbus and Louisville. As an authorized sales and service center for The Raymond Corporation, we provide industry-leading equipment, service, and support to businesses across the region. This role is ideal for someone who enjoys a mix of independent field work and being part of a tight-knit, team-oriented environment. As a Field Service Technician, you’ll be part of a local Columbus service team made up of fellow technicians and a Team Leader who support each other daily. While you’ll travel to customer sites and work independently on service calls, you’ll never be on your own—you’ll have a team behind you to collaborate with, share knowledge, and help solve problems.
Requirements
- High school diploma or equivalent
- 1–3 years of relevant mechanical or technical experience preferred
- Strong mechanical aptitude
- Basic knowledge of mechanical, electrical, and hydraulic systems
- Ability to read and interpret diagrams and schematics
- Strong customer service and communication skills
- Valid driver’s license with a clean driving record
Responsibilities
- Diagnose and repair mechanical, electrical, and hydraulic issues on lift trucks
- Travel to customer sites within your assigned territory
- Perform preventive and scheduled maintenance
- Accurately document all service work performed
- Test equipment to ensure safe and proper operation
- Collaborate with your Team Leader and fellow technicians to solve complex issues
- Communicate with dispatch, parts, and sales teams to meet customer needs
- Plan and manage daily service calls efficiently
- Maintain a clean, organized service van and manage tools and parts inventory
- Provide professional, customer-focused service at all times
- Safely operate a company-provided service vehicle
Benefits
- Competitive hourly pay with overtime opportunities
- 3 weeks of paid time off (120 hours) starting your first year
- 8 paid holidays each year
- Medical, dental, and vision insurance with multiple plan options
- Company-paid basic life insurance and short-term disability
- 401(k) with company match
- Health Savings Account (HSA) with annual company contributions
- Flexible Spending Accounts (medical and dependent care)
- Paid parental and maternity leave
- Volunteer Time Off
- Employee Assistance Program and supplemental benefits options
- Referral bonus program
- Employee discount program
- Paid technical training and career development opportunities
- Company-provided service vehicle (fuel, maintenance, and insurance included)
- Quarterly Technician Bonus Program
- Company-provided uniforms
- Annual $200 boot allowance
- Hand tool insurance at replacement cost
- Tool loan program up to $1,000 after 90 days
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Job Search Resources
Career Resources
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