Field Service Technician

Crown Equipment•Greensboro, NC

About The Position

Crown Equipment Corporation is seeking a knowledgeable, customer-focused technician to service lift trucks. The Field Service Technician troubleshoots, diagnoses, and repairs Crown and other makes of lift trucks, performs scheduled maintenance at customer sites, maintains a service van and its inventory, and completes job paperwork. The role includes a company vehicle and 40 hours per week plus overtime. Work is primarily on the first shift.

Requirements

  • Less than 2 years of related experience.
  • High school diploma or equivalent.
  • Valid driver's license, good driving record, and ability to safely operate lift trucks.

Nice To Haves

  • Good mechanical and electrical aptitudes.
  • Knowledge of electrical/electronic systems, hydraulics, and internal combustion engines.
  • Ability to read and understand electrical and hydraulic schematics.
  • Good written and verbal communication and customer care skills.
  • Technical degree.
  • Previous lift truck repair experience.
  • Welding experience.
  • Knowledge of various types of testing equipment.
  • Familiarity with common hand tools, electrical/air tools, torch, arc welder, and various types of testing equipment.
  • Industry-related training.
  • Ability to read and understand service manuals, plan, and follow through.

Responsibilities

  • Troubleshoot, diagnose, and repair Crown and other makes of lift trucks.
  • Perform all assigned planned maintenance on customer lift trucks.
  • Maintain a service van and its inventory.
  • Process paperwork after completion of each job.

Benefits

  • Health, dental, vision, and prescription drug plan
  • Flexible Benefits Plan
  • 401K Retirement Savings Plan
  • Life and disability benefits
  • Paid parental leave
  • Paid holidays
  • Paid vacation
  • Tuition reimbursement
  • Award-winning service training
  • Company vehicle for Field Service Technicians
  • Tool insurance
  • No flat rate
  • Uniforms
  • Specialty tools
  • Career advancement opportunities
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