PPS Field Service

Penn Power Group, LLC•Philadelphia, PA

2d•$50

About The Position

Penn Power Systems is seeking a power generation field service technician who can work independently or as part of a team servicing power generation equipment ranging from 30 kW to 3.0 MW. The role requires a combination of mechanical and electrical capabilities. The position provides field service and customer support, including installation, repair, maintenance, testing, troubleshooting, and reporting. Compensation is hourly, up to $50 per hour; final compensation depends on factors including relevant experience, skills, certifications, and geographic location.

Requirements

At least 5 years of work experience in power generation service or industrial mechanical-electrical troubleshooting and repairs.
Computer literacy.
Ability to read and interpret schematics.
Strong AC/DC power skills for electrical troubleshooting and problem solving.
Good oral, written, and interpersonal skills.
Ability to learn, work independently, use common sense and good judgment, and value safety.
Good driving record.
Good disciplinary record, with no disciplines issued in the prior 12 months.
Ability to provide intensity and commitment in daily activities and work toward a personal “Best in Class” standard.
Ability to execute decisions with speed and conviction.
Commitment to outstanding customer service and developing a loyal customer base.
Ability to work under pressure, meet deadlines, and flexibly manage multiple tasks.
Ability to frequently stand, walk, push and pull up to 100 pounds, and lift up to 50 pounds.
Ability to occasionally balance, stoop, kneel, crouch, crawl, reach or work overhead, and climb.
Ability to use one or both hands for tasks such as installing parts and using wrenches, tools, and diagnostic equipment.

Responsibilities

Perform scheduled maintenance and repairs on backup power generation equipment.
Troubleshoot mechanical and electrical issues involving controls, switchgear, batteries, battery chargers, heaters, motors, pumps, contactors, relays, generator components, and controls.
Provide service and customer support during field visits or dispatches.
Manage on-site installation, repair, maintenance, and testing tasks.
Diagnose errors or technical problems and determine appropriate solutions.
Prepare timely and detailed service and expense reports.
Operate a vehicle safely and use field automated systems.
Understand customer requirements and make appropriate recommendations.
Build positive relationships with customers.
Maintain organized files and make them accessible to others inside and outside the department.
Work safely, independently, under pressure, and across multiple tasks while meeting deadlines and maintaining customer service standards.