PPS Field Service

Penn Power•Philadelphia, PA

About The Position

Penn Power Systems is seeking a qualified power generation field service technician to work independently or as part of a team on power generation equipment ranging from 30 kW to 3.0 MW. The role requires a blend of mechanical and electrical capabilities and includes scheduled maintenance, repairs, troubleshooting, installations, and testing of backup power generation equipment. Compensation is hourly, up to $50 per hour; final compensation depends on factors including relevant experience, skills, certifications, and geographic location. The technician provides field service and customer support, diagnoses technical issues, determines appropriate solutions, and makes recommendations based on customer needs. The role involves producing timely service and expense reports, operating a vehicle safely, and using field automated systems. The work includes frequent standing, walking, pushing and pulling up to 100 pounds, and lifting up to 50 pounds. Occasional exposure to mechanical, electrical, chemical, and elevated-work hazards is part of the job.

Requirements

At least 5 years of work experience in power generation service, industrial mechanical-electrical troubleshooting, and repairs.
Mechanical and electrical troubleshooting capabilities, including strong AC/DC power skills.
Ability to read and interpret schematics.
Computer literacy.
Good oral, written, and interpersonal communication skills.
Good driving record.
Good disciplinary record, with no disciplines issued in the prior 12 months.
Ability to learn, work independently, use common sense, and exercise good judgment.
Value safety and foster a safe working environment.
Ability to provide intensity and commitment in daily activities and work toward a personal “Best in Class” standard.
Ability to execute decisions with speed and conviction.
Commitment to outstanding customer service and developing a loyal customer base.
Ability to work under pressure, meet deadlines, and handle multiple tasks simultaneously.
Ability to perform frequent standing, walking, pushing and pulling up to 100 pounds, and lifting up to 50 pounds.
Ability to occasionally balance, stoop, kneel, crouch, crawl, reach or work overhead, and climb.
Ability to use one or both hands for tasks such as installing parts and using wrenches, tools, and diagnostic equipment.

Responsibilities

Perform scheduled maintenance and repairs on backup power generation equipment.
Troubleshoot mechanical and electrical issues involving controls, switchgear, batteries, battery chargers, heaters, motors, and pumps.
Troubleshoot and repair electrical contactors, motors, relays, generator components, and controls.
Provide service and customer support during field visits or dispatches.
Manage on-site installation, repair, maintenance, and testing tasks.
Diagnose errors or technical problems and determine appropriate solutions.
Prepare timely and detailed service and expense reports.
Operate a vehicle safely and use field automated systems.
Understand customer requirements and make appropriate recommendations.
Build positive relationships with customers.
Maintain organized files and make them accessible to others inside and outside the department.
Work safely and exercise sound judgment while working independently or with a team.