Water Treatment Field Service Technician

Culligan•North Charleston, SC

About The Position

Culligan is seeking a customer-focused field service technician to service residential and commercial water treatment equipment. Mechanical service experience is helpful, but training is available for the right candidate. The role requires mechanical aptitude, a willingness to learn, dependability, organization, and strong interpersonal and communication skills. Technicians work independently in the field, interact directly with customers, and may earn additional income through a commission plan. Culligan also highlights opportunities for growth and advancement, noting that more than 80% of its leadership is promoted from within. Culligan has over 80 years of experience designing and distributing water treatment systems for residential, commercial, and industrial applications. The company has over 800 dealers worldwide and offices in more than 90 countries.

Requirements

High school diploma or equivalent.
Knowledge of the city area where the work will be performed.
Excellent verbal and written interpersonal and communication skills.
Appropriate, valid driver’s license.
Mechanical aptitude and willingness to learn on an ongoing basis.
Dependability and organizational skills.
Ability to lift up to 80 pounds.
Ability to drive for extended periods of 2–3 hours.
Ability to kneel and bend for extended periods.

Nice To Haves

Mechanical service experience.

Responsibilities

Operate a company vehicle safely and in compliance with state and federal laws.
Follow established safety procedures.
Complete scheduled service orders each day.
Diagnose residential and commercial water treatment equipment, identify malfunctions, and resolve issues.
Identify additional services that may be needed and present options to customers.
Represent Culligan through direct interaction with customers.
Communicate equipment status and provide solutions to customers.
Collect payments upon completion of services and assist with collection of past-due receivables.
Perform basic installation and removal of water treatment equipment.
Complete daily paperwork and service orders accurately.
Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools.