Field Service Technician

Culligan•Ocala, FL

About The Position

Culligan is seeking a customer-focused Field Service Technician to service residential and commercial water treatment equipment. Mechanical or plumbing service experience is helpful, but Culligan will train the right person. The role requires mechanical aptitude, willingness to keep learning, dependability, organization, and strong interpersonal and communication skills. Technicians work independently in the field and interact directly with customers. Compensation includes competitive wages and a commission plan.

Requirements

  • High school diploma or equivalent.
  • Knowledge of the city area where the technician will work.
  • Excellent verbal and written interpersonal and communication skills.
  • Appropriate, valid driver's license.
  • Mechanical aptitude and willingness to learn on an ongoing basis.
  • Dependability and organization.
  • Ability to lift up to 80 pounds.
  • Ability to drive for extended periods of 2–3 hours.
  • Ability to kneel and bend for extended periods.

Nice To Haves

  • Mechanical or plumbing service experience.

Responsibilities

  • Operate a company vehicle safely and in compliance with state and federal laws.
  • Follow established safety procedures.
  • Complete scheduled service orders each day.
  • Diagnose residential and commercial water treatment equipment, identify malfunctions, and resolve issues.
  • Identify additional services that may be needed and present available options to customers.
  • Represent Culligan through direct interaction with customers.
  • Communicate equipment status to customers and provide solutions.
  • Collect payments when services are completed and assist with collection of past-due receivables.
  • Install and remove water treatment equipment.
  • Complete daily paperwork and service orders accurately.
  • Install pipe assemblies, fittings, and valves using hand or power tools.

Benefits

  • Competitive wages
  • Commission plan
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid time off
  • Life insurance
  • Opportunities for growth and advancement, with more than 80% of leadership promoted from within
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