Field Manager Jobs

About The Position

Requirements

• At least 5 years of operations experience.
• Strong Microsoft Office skills, specifically Excel.
• Ability to travel and work flexible hours, including evenings and weekends for extended periods.
• Ability to move equipment weighing up to 25 pounds.
• Ability to push and pull rolling carts and cases weighing up to 100 pounds.
• Ability to position oneself to install and maintain equipment.
• Ability and willingness to set up equipment at remote locations that may be hot, dusty, rainy, wet, muddy, rocky, or uneven.
• Strong client and customer service background.
• Excellent communication, problem-solving, and presentation skills.
• Strong technical background, specifically in systems administration, networking, and installation.
• Excellent troubleshooting skills, including identifying problems, developing solutions, and implementing them.

Nice To Haves

• Background in ticketing and/or the entertainment industry.

Responsibilities

• Deploy Front Gate Tickets equipment and services at locations around the world in collaboration with stakeholders.
• Establish timelines and equipment needs for installations and other onsite deliverables with Client Operations Managers and clients.
• Execute onsite festival and box office technology deployments with Client Operations Managers and clients.
• Create, fulfill, and ship packing lists for venues, events, and festivals.
• Maintain existing processes and develop new processes to maximize efficiency.
• Maintain festival asset inventory, organize and care for equipment returned from festivals, assess losses, and coordinate with Operations and Client Account Managers regarding client coverage for damage.
• Provide support and training on Front Gate Tickets products and services at events and festivals.
• Carry out other assigned duties, projects, and events.

Benefits

• Medical, vision, dental, and mental health benefits for employees and their families.
• Access to a healthcare concierge and Flexible or Health Savings Accounts (FSA or HSA).
• Free concert tickets.
• Paid time off, including paid holidays, sick time, and personal days.
• 401(k) program with company match.
• Stock reimbursement program.
• New parent programs, including caregiver leave.
• Fertility, adoption, foster, or surrogacy support.
• Career and skill development programs through School of Live.
• Tuition reimbursement and student loan repayment.
• Volunteer time off and crowdfunding match.