Field Account Manager

Sterling Computers Corporation•Minneapolis, MN

About The Position

The Field Account Manager is responsible for acquiring new customers through outbound and inbound inquiries and by leveraging a contact network in the assigned region. The role involves reaching out to potential customers, delivering sales presentations, identifying, developing, and closing sales opportunities, building trust and rapport with customers and prospective customers, collaborating with the Sterling account team, and building relationships with strategic technology partners represented by Sterling. The position is based in Minneapolis, Minnesota, and reports to the Vice President of Sales for SLED/Commercial. The role requires a four-year degree or, in lieu of a degree, significant sales experience and a proven record of identifying funding opportunities, cultivating customers, and exceeding sales expectations. Applicants should have at least five years of overall field sales experience and three years of related experience in the commercial, state, local, and education sectors.

Requirements

  • At least five years of overall experience in field sales.
  • Three years of related experience within the commercial, state, local, and education sectors.
  • A four-year degree is required; significant sales experience and a proven track record in identifying funding opportunities, cultivating customers, and exceeding sales expectations may be accepted in lieu of a degree.
  • Proficiency in Microsoft Excel, Word, Outlook, and Adobe Acrobat Professional.
  • Experience using Salesforce or a similar CRM.
  • Ability to communicate, coordinate, and work effectively with inside account managers and other coworkers.
  • Strong work ethic and team-player mentality.
  • Ability to work independently, demonstrate initiative, and set and achieve personal and team goals.
  • Strong verbal and written communication skills.
  • Ability to interact competently with engineering and product management development teams.
  • Proven track record of business development success and strategic sales vision.
  • Ability to understand and articulate technology solutions and how they apply to customers.
  • Ability to accurately and efficiently document customer information and sales activity.
  • Strong analytical and problem-solving skills.

Responsibilities

  • Meet weekly, monthly, and quarterly sales goals and sales activity requirements.
  • Meet face-to-face with customers regularly, present to customers at various levels, and help Sterling establish C-level relationships with potential customers.
  • Identify and capture new leads, cultivate customers and opportunities, and summarize opportunities for internal review.
  • Analyze and communicate new business and customer opportunities, including deal size, key customer players and decision makers, and strategies for securing customers.
  • Identify opportunities and potential competition; document key customer requirements gathered from meetings with customers and decision makers; coordinate opportunity responses with inside account managers; and fully document opportunities in Salesforce.
  • Develop and manage relationships between Sterling and customers from initial contact through product fulfillment.
  • Develop and maintain relationships with strategic partners and manufacturer account representatives, coordinating on emerging customer requirements, concerns, and opportunities.
  • Research and participate in training sessions offered by strategic partners, and understand and articulate technology solutions to customers.
  • Identify key conferences and trade shows within the territory and attend as appropriate.
  • Work with the marketing department to develop required messaging.
  • Support marketing, sales, and business development pursuits as needed to develop and maintain accounts.
  • Draft proposal responses and quotations as needed.
  • Conduct account analysis, sales projections, and key account approach planning in the assigned territory.
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