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The Field Service Engineer is responsible for customer satisfaction, increased throughput, decreased downtime, regular preventive maintenance, and upgrades as directed by Beckman Coulter technical staff. The role advocates for internal and external customers while representing the company. It involves servicing Beckman Coulter products at customer facilities, cultivating customer relationships, supporting commercial initiatives, and responding promptly to customer needs with an emphasis on first-time fixes. The position reports to the District Service Manager and is part of the Life Sciences Service Organization. It is remote and covers New England, upstate New York, Quebec, part of Ontario, and the Maritimes. Travel may be up to 70%, including overnight stays, primarily domestic and occasionally international.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree

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