Field Engineer Jobs

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Field Service Engineer - Boston, MA.

Danaher Corporation•Boston, MA
•$35 - $37•Remote

About The Position

The Field Service Engineer is responsible for customer satisfaction, increased throughput, decreased downtime, regular preventive maintenance, and upgrades as directed by Beckman Coulter technical staff. The role advocates for internal and external customers while representing the company. It involves servicing Beckman Coulter products at customer facilities, cultivating customer relationships, supporting commercial initiatives, and responding promptly to customer needs with an emphasis on first-time fixes. The position reports to the District Service Manager and is part of the Life Sciences Service Organization. It is remote and covers New England, upstate New York, Quebec, part of Ontario, and the Maritimes. Travel may be up to 70%, including overnight stays, primarily domestic and occasionally international.

Requirements

  • Associate’s degree in mechanical, electrical, or biomedical engineering, life science, or equivalent military experience working with mechanical, technical, laboratory, pneumatic, or related instruments.
  • At least 1 year of experience problem-solving, diagnosing, or troubleshooting instrumentation challenges using a variety of methods.
  • Valid driver’s license with an acceptable driving record.
  • Ability to regularly lift, move, slide, raise, or place up to 50 lbs. unassisted.
  • Ability to stand, walk for prolonged periods, sit, squat, kneel, ascend and descend stairs, and reach with hands and arms.
  • Ability to travel up to 70% by air and/or car, including overnight stays.

Responsibilities

  • Service Beckman Coulter products at customer facilities.
  • Cultivate customer relationships and support commercial initiatives.
  • Address customer needs promptly, using problem-solving processes with an emphasis on first-time fixes.
  • Support increased throughput, reduced downtime, preventive maintenance, and upgrades as directed by technical staff.
  • Advocate for internal and external customers and act as a steward for the company.

Benefits

  • Paid time off
  • Medical, dental, and vision insurance
  • 401(k)
  • Bonus or incentive pay

Career Resources

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