Field Engineer Jobs

About The Position

Requirements

• Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience or High School diploma
• 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
• Ability to travel, 10% overnight, within assigned territory with periodic travel to other areas/overnight.
• Must have a valid driver’s license with an acceptable driving record
• Ability to lift, move, or carry equipment up to 50lb (tools, replacement parts, consumables etc.).

Nice To Haves

• 2+ years’ experience of advanced trouble shooting
• Developing relationships with internal and external customers to foster positive partnership and enhance likelihood of customer satisfaction and retention.

Responsibilities

• Under minimal direction, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment.
• Provide excellent and efficient service to Beckman Coulter’s customers.
• Provide technical training on products.
• Maintain accurate customer service logs and internal service records.
• Order repair parts.
• Adhere to cycle times.
• Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals.
• Communicate with various levels of internal and external customers, recognizing and addressing their unique needs.
• Foster collaboration by assisting with the training of newer Field Service Engineers.

Benefits

• paid time off
• medical/dental/vision insurance
• 401(k)
• bonus/incentive pay