Field Service Engineer Drives and Automation

GE Vernova • New Orleans, LA

5d • $72,400 - $108,600 • Remote

About The Position

GE’s Power Conversion business, part of GE Vernova, provides electrification systems for customers’ power and energy needs in high-performance applications. The business works with energy, maritime, and industrial organizations to support energy efficiency and decarbonization through motors, drives, and control technologies.

The Field Service Engineer – Drives and Automation performs commissioning and service work to ensure proper installation, operation, and servicing of GE products and services. The role provides technical support for project installation and commissioning, maintenance, emergency breakdown response, and remote troubleshooting for GE low- and medium-voltage drives. The position is remote, with extensive travel to customer sites, including vessels, shipyards, and offshore locations. On-site work is performed in construction-type environments, where safety procedures and personal protective equipment are required.

The role requires a bachelor’s degree and at least three years of field service and/or commissioning experience. The engineer must be willing to travel 85% of the time, often on short notice, and may work extended hours or overtime during peak periods or emergencies. U.S. work authorization is required. GE Vernova offers competitive compensation, discretionary annual bonus eligibility, professional development, and the benefits described in the posting.

Requirements

• Bachelor’s degree.
• At least 3 years of field service and/or commissioning experience.
• Ability and willingness to travel 85% of the time on short notice.
• Ability to work aboard vessels in shipyards or offshore while following GE and customer safety guidelines.
• Willingness to travel domestically or overseas to customer sites for extended periods.
• Ability to work extended hours or overtime during peak periods and emergency circumstances.
• Ability to learn and follow departmental policies, procedures, and practices.
• Ability to prioritize workload and organize work activities to meet business needs and department goals.
• Strong verbal, written, and interpersonal communication skills.
• Strong computer proficiency and technical aptitude, including ability to use MS Office applications.

Nice To Haves

• Experience with Energy Management Systems for power plants.
• Diploma or bachelor’s degree in Electrical Engineering or a related discipline from an accredited college or university; alternatively, an associate degree in Electrical Engineering or a related discipline, or at least 5 additional years of related industry experience in drives.
• Two years of practical working knowledge of at least one GE Power Conversion drive system, such as MV7000, SD7000, MV3000, MD2000, or LV7000.
• Experience working with LV/MV drives from ABB, Siemens, AB, Vacon, or Schneider.
• At least 2 years of practical working knowledge of at least one GE Power Conversion drive/system controller, such as PEC, PECe, or CDC.
• Ability to execute increasingly complicated assignments requiring considerable engineering skill, creative ability, and independent judgment.
• Detailed knowledge, competence, and expertise in installation and commissioning tasks and services.

Responsibilities

• Troubleshoot customer-site problems, determine appropriate resolutions, and implement corrective actions.
• Develop documentation needed to execute work, including commissioning and maintenance procedures and daily logs.
• Install and commission GE Drives at customer locations.
• Install and commission GE Control, Automation, and EMS systems at customer locations.
• Perform on-site project management and technical leadership to resolve customer issues and support customer satisfaction.
• Under the direction of a senior engineer, perform technical tasks that support the technical integrity and proper installation and commissioning of GE drive systems.
• Develop presentations and provide customers with training and instruction on drive operations.
• Coordinate customer service opportunities with customer service, parts, other field service engineers, repair services, sales, and product engineering teams.
• Advise customers on recommended upgrades, parts, and service opportunities to improve productivity, and sell GE parts and services.
• Coordinate customer maintenance activities and plan inspections.
• Support engineering teams working on customer CMU projects.
• Identify opportunities and develop offerings to improve the reliability and availability of in-service equipment.
• Promote sales of maintenance services.
• Provide on-call support in response to customer service calls and ensure appropriate responses and service are provided.
• Complete timely service reports and other administrative requirements.
• Support business growth opportunities and marketing campaigns.
• Perform other duties assigned by management to meet business needs.

Benefits

• Medical, dental, vision, and prescription drug coverage.
• Access to a 24/7 nurse-based Health Coach resource.
• Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services.
• GE Vernova Retirement Savings Plan with a tax-advantaged 401(k) savings opportunity, company matching contributions, and company retirement contributions.
• Access to Fidelity resources and financial planning consultants.
• Tuition assistance.
• Adoption assistance.
• Paid parental leave.
• Disability benefits.
• Life insurance.
• 12 paid holidays.
• Permissive time off.
• Discretionary annual bonus eligibility.
• Professional development and competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level