Lead Field Service Engineer - Drives

GE Vernova

2d • $78,800 - $131,200 • Remote

About The Position

The Lead Field Service Engineer performs engineering work with general guidance and minimal supervision, supporting proper installation, servicing, and commissioning of drive and power systems. The role provides technical support for project installation and commissioning, maintenance, emergency breakdown response, and remote troubleshooting. Work includes customer-site and vessel assignments, including shipyards and offshore locations, as well as domestic and international travel, sometimes for extended periods. The position may require on-call support and extended hours or overtime during peak periods and emergencies.

Requirements

• Bachelor's degree in Electrical Engineering or a related discipline from an accredited college or university; alternatively, an associate's degree or related discipline with at least five additional years of related industry experience; or a high school diploma or GED with at least eight years of related industry experience.
• Must be a U.S. Person and able to achieve security clearance for Department of Defense projects.
• Ability and willingness to travel 85% of the time, including on short notice.
• Must be physically fit to board vessels offshore.
• For field service engineers who may work offshore, ability to pass Helicopter Underwater Egress Training (HUET) and an offshore survival course that includes swimming-pool activities.
• Strong computer proficiency and technical aptitude, including ability to use Microsoft Office applications.

Nice To Haves

• Leadership qualities aligned with the GE Vernova Way.
• Customer-facing experience in a service environment.
• Ability to execute increasingly complicated assignments requiring considerable engineering skill, creative ability, and independent judgment.

Responsibilities

• Install and commission drive systems and power systems at customer sites.
• Troubleshoot equipment at customer sites during scheduled port visits or at sea; diagnose problems, determine resolutions, and implement corrective actions.
• Perform engineering tasks to maintain technical integrity and ensure proper equipment installation and commissioning.
• Develop commissioning and maintenance procedures and other work documentation, and deliver customer training.
• Perform on-site project management and technical leadership to resolve customer issues and support customer satisfaction.
• Identify opportunities for service agreements, spare parts, training, and upgrades.
• Provide on-call response to customer service requests.
• Assist with the growth and direction of the North American business.
• Support engineering teams working on customer upgrade projects.
• Complete service reports and other administrative requirements in a timely manner.
• Work aboard vessels within GE and customer safety guidelines, in shipyards or offshore.
• Travel domestically or overseas to customer sites, including for extended periods.
• Provide extended hours or overtime during peak periods and emergency circumstances, as required.

Benefits

• Medical, dental, vision, and prescription drug coverage.
• Access to a 24/7 nurse-based Health Coach resource.
• Employee Assistance Program offering 24/7 confidential assessment, counseling, and referral services.
• GE Vernova Retirement Savings Plan, including a tax-advantaged 401(k) savings opportunity with company matching and company retirement contributions.
• Access to Fidelity resources and financial planning consultants.
• Tuition assistance.
• Adoption assistance.
• Paid parental leave.
• Disability benefits.
• Life insurance.
• 12 paid holidays.
• Permissive time off.
• Discretionary annual bonus eligibility.
• Professional development and competitive compensation.
• Relocation assistance is not provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior