Family Navigator Jobs

About The Position

Requirements

• Two years of college or four years of related work experience, or an equivalent combination of education and experience.
• Valid Colorado Driver’s License.

Nice To Haves

• Certificate from the Crisis Prevention Institute (CPI) is preferred.

Responsibilities

• Meet with clients and provide direct services, including relationship-building, advocacy, communication, information, and education.
• Coordinate, identify, and facilitate services or referrals that support goals such as preventing child abuse or neglect, preventing out-of-home placement or placement disruption, supporting participation in education or job-skills training, and increasing family, client, and youth self-sufficiency.
• Complete client admission paperwork, service plans and reviews, monthly summaries, and records of case-management contacts; prepare progress summaries and share them with participating agencies as needed.
• Complete discharge paperwork and timely final discharge summaries, share summaries with participating parties, and create aftercare recommendations, referrals, and contacts.
• Provide necessary billing information promptly and prepare billing summaries and spreadsheets in accordance with Hilltop procedures.
• Ensure each client file is accurate and contains all pertinent information.
• Facilitate or attend necessary staffing for clients and families, potentially involving multiple locations, agencies, and topics.
• Maintain paperwork and releases required for clients to participate safely and legally in the program.
• Represent Hilltop as a service provider in court proceedings when required.

Benefits

• Competitive pay and benefits.
• Professional and personal development opportunities for all employees.
• Supportive and inclusive work environment.
• Meaningful work that makes a positive impact in the community and lives of others.