Family Navigator-CSS

Children's Home Network•Clearwater, FL

About The Position

The Family Navigator-CSS delivers navigation services using prescribed methods, community services, and natural support systems to develop sustainable support that promotes prevention of child abuse and neglect. Services include linkage and referrals, monitoring, advocacy, care coordination, crisis intervention, and quality documentation. The position participates in the organization’s continuous quality improvement efforts and works within the philosophy and function of Children’s Home Network. The Family Navigator supports caregivers of young children who may be at risk of or have experienced abuse or trauma, have physical disabilities or developmental delays or disabilities, or face behavioral struggles. The role helps caregivers access community resources and training, provides parenting support and education, coordinates and monitors intervention services, and connects families with involved agencies and systems. It also participates in family conferences and multidisciplinary teamwork, coordinates parent meetings and workshops, assesses progress, and develops sustainability plans for service closure. The role maintains fidelity to the Caregiver Support Services program model and adheres to virtual office procedures. A bachelor’s degree in a related field and at least one year of experience working with children and families are required. The individual must understand parenting and child development, maintain a valid Florida driver’s license and suitable insured transportation, be able to work flexible hours including evenings and weekends, and complete required background checks and screenings. Annual training is required in topics including workplace safety, confidentiality, cultural competency, mandated reporting, crisis prevention, and program-specific subjects.

Requirements

Bachelor’s degree from an accredited university or college in a field related to education, physical or mental health, social work, counseling, or educational theory.
At least one year of experience working with children and families.
Understanding of issues related to parenting and child development.
Valid Florida driver’s license with no record of criminal driving offense or license suspension.
Means of providing job-related transportation and proof of required insurance; must be insurable under CHN’s current auto insurance policy.
Ability to work flexible hours, including evenings and weekends.
Successful completion and maintenance of FDLE clearance, federal and state criminal background checks, and sexual predator screening.
Ability to communicate effectively verbally and in writing.
Ability to establish effective working relationships with families, coworkers, supervisors, and others.
Effective interpersonal skills.
Knowledge of the agency’s organizational structure, standard operating procedures, and policies.
Knowledge of child abuse or neglect reporting procedures and methods.
Knowledge of infant and child development, including developmentally appropriate strategies.
Knowledge of intervention and behavior management methods, strategies, and techniques.
Knowledge of quality documentation as required by agency standards, rules, and regulations.
Ability to conduct assessments, develop family plans, and provide follow-up services.
Ability to work positively and productively as a multidisciplinary team member.
Completion of annual training in sexual harassment, blood-borne pathogens, workplace accident prevention and reporting, confidentiality and privacy practices, diversity and cultural competency, mandated reporter statutes and methods, workplace violence prevention, OSHA-related topics, crisis prevention, DCF Services to Deaf and Hard of Hearing Modules 1–3, DCF Security Awareness, and other programmatic trainings.

Responsibilities

Help parents and caregivers obtain community resources and training to raise physically, psychologically, and emotionally healthy children.
Provide parenting support, education, and care coordination to caregivers of young children at risk of or having experienced abuse or trauma, physical disabilities, developmental delays or disabilities, or behavioral struggles.
Monitor caregiver and child needs and help implement intervention service plans.
Participate in Family Team Conferences for families.
Participate actively in multidisciplinary team discussions about family progress, needs, support plans, and ways to improve teamwork effectiveness.
Complete timely documentation in accordance with program requirements.
Provide direct family support services using wraparound approaches.
Monitor family progress and supportive services, and serve as a liaison among youth, families, and involved agencies and systems, including educational and community systems.
Conduct pre- and post-assessments to measure progress and develop a sustainability plan for closure.
Coordinate parent meetings and workshops on child health, mental health, and development.
Maintain fidelity to the Caregiver Support Services program model.
Monitor and evaluate the effectiveness of the Family Service Plan.
Work within the philosophy and function of Children’s Home Network.
Adhere to virtual office procedures.
Perform other duties as assigned.
Complete required annual trainings.
Maintain a valid Florida driver’s license, job-related transportation, required insurance, and insurability under the organization’s current auto insurance policy.
Successfully complete and maintain required FDLE, federal, state criminal background checks, and sexual predator screening.