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Patient Care Navigator- Chronic Care Management & Patient Monitoring

Axil Health•Raleigh, NC
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About The Position

Axil Health partners with physician practices to build care teams around clinical pharmacists. These teams include navigators, technology, and infrastructure to manage patients between visits. The company currently supports over 9,000 patients across 25+ practice locations, with documented cost savings and significant improvements in patient health metrics such as blood pressure and A1C. The core principle is to prioritize patient care, with the belief that positive results will follow.

Requirements

  • Certified Medical Assistants (CMA, CCMA, RMA, NCMA, or equivalent national certification)
  • Licensed Practical Nurses (LPN) with an active NC license
  • Registered Nurses (RN) looking to step away from bedside and into a structured, relationship-based model
  • Certified Pharmacy Technician

Responsibilities

  • Reach out to assigned patients on a structured schedule (weekly or monthly) based on their condition and risk level.
  • Review remote monitoring dashboards and proactively contact patients when data trends in the wrong direction.
  • Help patients navigate real-world barriers such as late refills, insurance questions, transportation, specialist coordination, and copay assistance.
  • Document patient interactions using AI-assisted tools.
  • Escalate clinical concerns to an on-team pharmacist using clear protocols.
  • Assist to enroll newly eligible patients into the program.

Benefits

  • Company-sponsored insurance options: Medical, Dental, Vision
  • Company Paid Short Term Disability
  • Long term Disability
  • Term Life Insurance Options
  • 401(k)
  • 15 days PTO to start
  • Paid holidays + 2 additional floating holidays
  • Quarterly performance bonuses tied to quality and outcomes metrics
  • Paid training that supports how you learn

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

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