Family Navigator Jobs

About The Position

Requirements

• High school diploma or equivalent required; additional education is a plus.
• Experience in working with or providing services to children and families.
• Experience and humility to work with culturally diverse families.
• Knowledge of community resources and human service systems preferred.
• Infant Mental Health Endorsement preferred.
• Transportation necessary to fulfill the duties and responsibilities of the position
• Ability to establish trusting relationships with families, staff, and community partners.
• Acceptance of individual differences and commitment to serving families with cultural humility, respect, and empathy.

Nice To Haves

• Additional education is a plus.
• Knowledge of community resources and human service systems preferred.
• Infant Mental Health Endorsement preferred.

Responsibilities

• Review incoming referrals and initiate timely, welcoming, family-centered communication with referred families in accordance with program policies
• Provide information about Healthy Families services, answer questions about the program, and respond to self-referrals and inquiries from families, healthcare providers, community partners, and other referral sources.
• Determine family eligibility and interest in services and coordinate the enrollment process by scheduling enrollment activities and facilitating a smooth transition to a Family Support Specialist when appropriate.
• Coordinate family networking events and other family engagement activities by assisting with planning, communications, registrations, materials, vendors, and event logistics in collaboration with program leadership.

Benefits

• Medical, Dental, Vision Insurance
• Company paid Life/AD&D Insurance and Long-Term Disability Insurance
• 403(b) plan with employer contribution
• Flexible Spending Accounts
• Paid Time Off, Sick Leave, Paid Holidays, Anniversary Day Off
• Tuition Reimbursement
• Employee Referral Bonus Program - earn up to $1800 per hire