Career Navigator

Northern Virginia Family Services•Vienna, VA

2d•Hybrid

About The Position

Northern Virginia Family Services (NVFS) is seeking a Career Navigator to join its Workforce Development team. The role supports TANF-eligible individuals and families through personalized career coaching, employment guidance, and connections to education, training, community resources, and supportive services. The Career Navigator helps participants address barriers, build confidence, pursue career goals, and work toward long-term economic stability and self-sufficiency. This is a hybrid role with a salary range in the low to mid $50,000s.

Requirements

At least 2–3 years of experience in a related field, such as coaching, adult education, or workforce development, or demonstrated success building relationships.
Experience serving high-barrier, low-income, vulnerable, non-English-speaking, or low-literacy adult populations; relevant volunteering, internships, and personal lived experiences may count.
Oral and written fluency in English.
Ability to build trusting relationships with people from diverse backgrounds while maintaining professional boundaries.
Digital and technical proficiency, including working knowledge of Microsoft Office Suite.
Successful completion of background checks and drug screening upon hire.
Reliable transportation to visit designated community locations for client meetings as needed.

Nice To Haves

Bilingual fluency in client languages such as Spanish, Amharic, and/or Arabic.
Certification in workforce development or resume writing.
Familiarity with government-funded programs.
Experience with a Customer Management System or Case Management System, such as Apricot.

Responsibilities

Provide individualized career coaching and employment counseling to help clients identify and achieve career goals.
Assess clients’ education, work history, skills, interests, strengths, and employment barriers.
Develop personalized employment plans with realistic goals, milestones, and career advancement opportunities.
Guide clients through career exploration, workforce training, and labor market opportunities.
Support clients through job-search activities, including resumes, cover letters, applications, interview preparation, networking, and online job-search tools.
Coach clients on workplace professionalism, confidence, self-advocacy, and job retention skills.
Build trusting relationships that encourage client engagement and long-term success.
Identify employment barriers and connect clients with community resources and supportive services, including training, education, financial counseling, mental health, housing, transportation, childcare, and volunteer or work-experience opportunities.
Monitor client progress and adjust employment plans as needed.
Determine and document TANF eligibility and explain program requirements and available services to participants.
Maintain accurate, confidential case documentation in compliance with TANF regulations and NVFS guidelines.
Track participant engagement, employment outcomes, credential attainment, and other required performance measures while working toward program goals.
Coordinate workshops; collaborate with staff, volunteers, and community partners; and represent NVFS at outreach events.
Participate in team meetings, maintain client files, stay informed about NVFS programs, and perform other assigned duties.