Facilities Manager Jobs

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Regional Facilities Manager

JLL•Poughkeepsie, NY
•$180,000 - $230,000•Onsite

About The Position

JLL is hiring a Regional Facilities Manager to lead an integrated facilities management team for a Fortune 500 technology client. Based in Poughkeepsie, New York, this onsite leadership role oversees operations across a regional portfolio, including the client’s global corporate headquarters. The manager is the primary liaison between JLL and the client’s Global Real Estate team, responsible for operational performance, client relationships, compliance, financial stewardship, portfolio oversight, and staff development. The role requires travel of approximately 25% to major client sites and headquarters in the mid-Hudson Valley region, and reports to the Americas Account Director. The position focuses on delivering high-quality facilities services and workplace experiences, maintaining agreed service standards, and identifying opportunities to improve or expand service delivery. The manager oversees asset replacement and refurbishment initiatives, complaint management, health and safety, environmental and risk policies, annual planning and budgets, operating expenses, business cases, innovation, and team succession and career development. The role is onsite in Poughkeepsie, NY, with a Monday–Friday schedule of 8:00 AM–5:00 PM. The estimated base salary range is $180,000–$230,000 per year, plus an annual salary bonus. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship. Candidates outside the area may apply if willing to relocate quickly to the mid-Hudson Valley region.

Requirements

  • Bachelor’s degree in Facility Management, Business Administration, Finance, Project Management, Engineering, or a related field, or an equivalent combination of education and relevant work experience.
  • At least 8 years of third-party commercial integrated facilities management leadership experience, with a record of leading high-performing teams in high-touch service environments across multiple regions.
  • Comprehensive understanding of commercial real estate, project management, and real estate finance fundamentals.
  • Ability to develop and implement strategic operating plans using industry best practices and rigorous performance standards.
  • Exceptional relationship management skills at all levels in both JLL and client organizations.
  • Strong team-building skills, including motivating, developing, and challenging team members.
  • Ability to manage multiple priorities, delegate effectively, and deliver results in a fast-paced, matrixed organization.
  • Credible, impactful communication skills, including preparing concise updates for senior executives and operating with a “no surprises” approach.
  • Strong analytical skills, sound judgment, and problem-solving ability, including gathering data, assessing situations, and developing and executing solutions.
  • Ability to handle high-pressure situations and manage crises effectively.
  • Ability to build positive relationships with team members, clients, and stakeholders.
  • High proficiency with CMMS platforms such as MAXIMO or TRIRIGA and with BI/analytics tools.
  • Authorization to work in the United States without visa sponsorship.

Nice To Haves

  • MBA and 10+ years of third-party IFM leadership experience, ideally within a global account model for a technology-focused client.
  • High proficiency with CMMS platforms such as Corrigo and with BI/analytics tools.
  • Industry certifications such as CFM, FMP, or PMP.
  • Relevant EHS certifications such as NEBOSH, IOSH, or CSP.

Responsibilities

  • Lead a facilities team in delivering service across designated buildings and sites while ensuring compliance with agreed standards.
  • Coordinate JLL services and maintain regular interaction with the client’s global real estate team.
  • Lead asset replacement and refurbishment initiatives aligned with lifecycle and workplace conditions.
  • Implement complaint management systems for service-provider-managed functions.
  • Ensure adherence to occupational health and safety, environmental, and risk management policies and procedures.
  • Take ownership of the assigned portfolio and proactively present improvement opportunities.
  • Develop client real estate relationships and exceed service delivery expectations.
  • Drive annual planning to deliver results that surpass client expectations.
  • Establish service delivery standards that can support JLL business expansion.
  • Identify and communicate growth opportunities and support their implementation across the platform.
  • Contribute to portfolio financial management and meet or exceed defined budgets and targets.
  • Collaborate with Finance on annual property budget processes.
  • Review operating expenses and implement cost-saving measures aligned with asset management objectives.
  • Prepare and present business cases for client consideration and approval.
  • Identify and implement best practices and innovations from JLL and the broader industry.
  • Support JLL business efforts as an internal benchmark for service delivery excellence.
  • Support expansion opportunities as needed, engaging cross-functional resources to ensure operational success.
  • Lead and mentor direct reports, fostering motivation, engagement, and development.
  • Advance JLL diversity and inclusion priorities through strategic talent management.
  • Develop and execute staff succession and growth plans.
  • Create measurable career development plans for direct reports and hold regular progress discussions.

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive medical, dental, and vision care
  • Paid parental leave at 100% of salary
  • Paid time off and company holidays
  • Early access to earned wages through Daily Pay

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