Manager of Facilities (HVAC)

Nationwide Mutual Insurance • Scottsdale, AZ

9d • Onsite

About The Position

Nationwide is seeking an experienced HVAC service manager to lead maintenance and service operations for Class A commercial office and retail properties in Scottsdale and Gilbert, Arizona. The position combines hands-on technical expertise with people leadership, operational oversight, and customer service. The successful candidate will provide technical guidance, manage staff and processes, maintain high service standards, develop talent, and ensure operational excellence.

The manager leads facilities maintenance staff responsible for general maintenance and repairs, grounds and support equipment, electrical systems, HVAC and life safety systems, and janitorial and yard labor. The role also involves maintenance planning and budgeting, vendor and contractor selection and negotiation, safety policies and procedures, and contributing to facility maintenance strategy. The position reports to a Director/Officer and is responsible for assigned maintenance teams and supervisors.

The work takes place in a building maintenance environment. Non-standard hours may be needed, and rotating shifts may be required. A valid driver's license and safe driving record are required. The job is exempt from overtime and is designated safety sensitive; credit and/or background checks are required as part of selection, and random alcohol and drug testing may apply.

Requirements

• Eight years of relevant experience in facility maintenance services, including carpentry/structural work, painting, and plastering.
• Undergraduate or technical/vocational studies with equivalent work experience.
• Specialist training in property management.
• Extensive knowledge of facility management and facility maintenance and planning methods, programs, practices, and procedures.
• Strong understanding of project management concepts and practices.
• Detailed understanding of building, electrical, fire, EPA, and other federal, state, and local codes and regulations.
• Thorough knowledge of financial statement preparation, budgeting, and financial analysis concepts and techniques.
• Ability to lead staff responsible for planning, installation, maintenance, testing, repair, and operation of building, electrical, HVAC, and life safety systems.
• Ability to develop and implement facility maintenance programs and practices.
• Ability to lead and plan diverse facility maintenance and operations projects.
• Ability to lead staff and evaluate and recommend solutions to facility maintenance problems and incidents.
• Strong project management and leadership skills.
• Strong verbal and written communication skills for working with all levels of associates and external contractors.
• Valid driver's license and safe driving record.
• Extensive experience servicing and maintaining commercial HVAC systems.
• Advanced mechanical aptitude and strong diagnostic and troubleshooting skills.
• Demonstrated expertise with TRANE controls, building automation systems, and related technologies.
• Ability to balance technical responsibilities with team leadership and operational management.
• Strong communication, organizational, and problem-solving skills.

Nice To Haves

• Prior managerial or supervisory experience is strongly preferred.
• Certifications such as Level I Vibration Analyst and Thermographer.
• Relevant state Hydronics License, State HVAC License, and CFC refrigerant certification.
• Previous leadership experience managing HVAC technicians or field service teams.
• Proven ability to lead by example in a fast-paced, service-oriented environment.

Responsibilities

• Lead facilities maintenance supervisors and workers performing general maintenance services and repairs.
• Direct technical support staff and outside services to ensure efficient care of grounds and support equipment.
• Lead staff responsible for general maintenance of electrical systems and equipment, HVAC systems, and life safety systems.
• Lead staff responsible for janitorial and yard labor functions.
• Develop innovative work procedures and methods to minimize property management expense.
• Develop and administer safety policies and procedures and ensure safety measures are performed.
• Identify maintenance needs and formalize and approve operating plans and budgets to improve facility quality and efficiency.
• Negotiate and select outside contractor services and products to support facility maintenance objectives.
• Contribute to strategic planning and integrate ideas regarding facility maintenance and operations.
• Manage associates, including performance management, salary planning and administration, training and development, workflow planning, day-to-day administration, hiring and placement, and disciplinary actions.
• Perform other responsibilities as assigned.

Benefits

• Medical, dental, and vision coverage.
• Life insurance.
• Short- and long-term disability coverage.
• Paid time off, with newly hired associates receiving a minimum of 18 days per full calendar year, prorated quarterly based on hire date.
• Nine paid holidays.
• Eight hours of Lifetime paid time off.
• Eight hours of Unity Day paid time off.
• 401(k) with company match.
• Company-paid pension plan.
• Business casual attire.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager