Manager of Facilities (HVAC)
About The Position
Nationwide is seeking an experienced HVAC Service Manager of Facilities to lead maintenance and service operations for Class A commercial office and retail properties in Scottsdale and Gilbert, Arizona. The role combines hands-on technical expertise with people leadership, operational oversight, and a commitment to customer service. The successful candidate will provide technical guidance, manage teams and processes, develop talent, maintain high service standards, and ensure operational excellence across the HVAC service organization. The manager leads facilities maintenance staff and supervisors responsible for general maintenance and repairs, grounds and support equipment, electrical systems, HVAC and life safety systems, janitorial work, and yard labor. The role may also involve contracting with and overseeing maintenance vendors. The manager develops work procedures to control property-management expenses, administers safety policies, assesses maintenance needs, approves operating plans and budgets, and selects and negotiates with contractors and suppliers. This position reports to a Director/Officer and is responsible for assigned maintenance teams and supervisors. The work takes place in a building maintenance environment. Non-standard hours may be needed, and rotating shifts may be required. The position is exempt from overtime eligibility. A valid driver’s license and safe driving record are required. The role is designated Safety Sensitive and may be subject to random alcohol and drug testing. A credit and/or background check is required as part of the selection process.
Requirements
- Eight years of relevant experience in facility maintenance services, including carpentry/structural work, painting, and plastering.
- Undergraduate or technical/vocational studies, or equivalent work experience.
- Specialist training in property management.
- Extensive knowledge of facility management and proven knowledge of facility maintenance and planning methods, programs, practices, and procedures.
- Strong understanding of project management concepts and practices.
- Detailed understanding of building, electrical, fire, EPA, and other federal, state, and local codes and regulations.
- Thorough knowledge of financial statement preparation, budgeting, and financial analysis concepts and techniques.
- Ability to lead facility maintenance staff responsible for planning, installation, maintenance, testing, repair, and operation of building, electrical, HVAC, and life safety systems.
- Ability to develop and implement facility maintenance programs and practices and to lead and plan diverse facility maintenance and operations projects.
- Ability to lead staff and evaluate and recommend solutions to facility maintenance problems and incidents.
- Strong project management, leadership, communication, organizational, and problem-solving skills, including verbal and written communication with associates at all levels and external contractors.
- Valid driver’s license and safe driving record.
- Ability to work non-standard hours as needed and potentially rotating shifts.
- Extensive experience servicing and maintaining commercial HVAC systems, with advanced mechanical aptitude and strong diagnostic and troubleshooting skills.
- Demonstrated expertise with TRANE controls, building automation systems, and related technologies.
- Ability to balance technical responsibilities with team leadership and operational management.
Nice To Haves
- Prior managerial or supervisory experience.
- Certifications such as Level I Vibration Analyst and Thermographer.
- Relevant State Hydronics License, State HVAC License, and CFC refrigerant credentials.
- Experience leading HVAC technicians or field service teams.
- Proven ability to lead by example in a fast-paced, service-oriented environment.
Responsibilities
- Lead facilities maintenance supervisors and workers who perform general maintenance services and repairs.
- Direct technical support staff and arrange necessary outside technical and non-technical support services to ensure the efficient care of grounds and support equipment.
- Lead staff responsible for maintenance of electrical systems, fixtures, apparatus, equipment, and wiring, as well as HVAC and life safety systems.
- Lead staff responsible for janitorial and yard labor functions.
- Develop innovative work procedures and methods to minimize property management expenses.
- Develop and administer safety policies and procedures and be responsible for the performance of safety measures.
- Identify maintenance needs and formalize and approve operating plans and budgets to improve quality and efficiency across company facilities.
- Negotiate and select outside contractor services and products to support facility maintenance objectives.
- Contribute to strategic planning and integrate a broad range of ideas concerning facility maintenance and operations.
- Manage associates, including performance management, salary planning and administration, training and development, workflow planning, day-to-day administration, hiring and placement, and disciplinary actions.
- Provide technical guidance and manage people, processes, customer expectations, and HVAC service operations.
- Perform other responsibilities as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short- and long-term disability coverage
- Paid time off: newly hired associates receive a minimum of 18 days per full calendar year, prorated quarterly based on hire date
- Nine paid holidays
- Eight hours of Lifetime paid time off
- Eight hours of Unity Day paid time off
- 401(k) with company match
- Company-paid pension plan
- Business casual attire
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What This Job Offers
Job Type
Full-time
Career Level
Manager
