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Director of Facilities Operations - CMU Miami

Carnegie Mellon University•Miami, FL
•Hybrid

About The Position

The Director of Facilities Operations will lead the operational transition and launch of Carnegie Mellon University’s newly acquired property in Miami’s Wynwood neighborhood. The role has primary responsibility for maintaining and optimizing existing facilities and infrastructure, ensuring site security, life safety, and continuity of daily operations as renovation and new-construction plans develop. Initially reporting to the Associate Vice President for Facilities Management Services, the Director will lead procurement for outsourced property management and maintenance services, including developing RFPs and Scopes of Work, evaluating bids, and awarding contracts. The position combines hands-on property and vendor management with coordination on future site development and capital expansion.

Requirements

  • 10 or more years of progressive leadership experience in property management, facilities operations, or campus real estate transition.
  • Demonstrated technical expertise in building systems and infrastructure.
  • Track record of writing RFPs, drafting complex facilities Scopes of Work, and managing public or institutional procurement cycles.
  • Strong hands-on knowledge of mechanical, electrical, and plumbing systems; structural components; grounds maintenance; and physical security protocols.
  • Experience developing long-range maintenance action plans, managing maintenance and property management budgets, and conducting lifecycle cost analyses.
  • Ability to operate autonomously as a first-on-the-ground leader, with contract negotiation, vendor governance, and technical troubleshooting capabilities.
  • Bachelor’s degree in Facilities Management, Engineering, Architecture, Business Administration, or a related field, or comparable knowledge demonstrated through a combination of education and relevant experience.
  • Valid driver’s license.
  • Successful completion of a pre-employment background check, including drug and alcohol screening.
  • Must be legally authorized to work in the United States for CMU; the university will not sponsor or take over sponsorship of an employment visa.

Nice To Haves

  • Certified Facility Manager (CFM), Certified Property Manager (CPM), or similar professional designation.

Responsibilities

  • Lead the on-site transition of the property and existing facilities, maintaining continuity of services and overseeing grounds, physical security, life-safety compliance, asset preservation, and maintenance.
  • Draft, publish, and manage the RFP process for third-party property management and maintenance services.
  • Develop Scopes of Work for grounds maintenance, custodial services, physical security, routine maintenance, and waste management.
  • Act as the university’s primary liaison for monitoring contractor performance after contract awards.
  • Establish vendor schedules, coordinate emergency repairs, and oversee physical plant needs, including HVAC, electrical, plumbing, utilities, and perimeter security, before and after vendor deployment.
  • Develop initial operating and maintenance budgets, track transition and facility expenses, and manage day-to-day cost controls for vendor contracts and immediate repairs.
  • Coordinate and communicate with Facilities Management Services, the CMU Police Department, Campus Design and Facility Development, Enterprise Risk Management, and other departments.
  • Work with university leadership, campus planners, and Campus Design and Facility Development to align long-range facility capabilities with future academic, residential, and administrative planning.
  • Ensure mechanical, life-safety, structural, and environmental systems comply with local building codes, OSHA requirements, ADA standards, and university Environmental Health and Safety guidelines.
  • Lead a physical asset condition assessment of structures, utilities, and infrastructure to identify deferred-maintenance risks and assess system lifecycle status.
  • Establish maintenance programs and translate technical facility requirements into operational Service Level Agreements and Key Performance Indicators.

Benefits

  • Comprehensive medical, prescription, dental, and vision insurance.
  • Retirement savings program with employer contributions.
  • Tuition benefits.
  • Paid time off and observed holidays.
  • Life, accidental death, and disability insurance.
  • Free Pittsburgh Regional Transit bus pass.
  • Family Concierge Team to help navigate childcare needs.
  • Fitness center access.

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