Director - Enterprise Facilities

ONEOK•Tulsa, OK

2d•Hybrid

About The Position

Provide enterprise-wide strategic leadership and decision-making for ONEOK facilities, including corporate offices and field locations. Lead the vision, strategy, governance, and execution for facilities management, maintenance, construction and renovation projects, workplace services, parking, leasing, vendor management, life safety systems, space planning, and brand standardization across locations. Partner with Operations, Information Technology, Security, Communications, and business leaders so facilities decisions support safe, reliable, and efficient operations and strengthen ONEOK's culture, values, employee experience, collaboration, innovation, brand identity, and business performance. The role directs facility planning, design, maintenance, construction, renovation, repair, and optimization, including scope, estimates, schedules, cost tracking, vendor coordination, reporting, completion, and stakeholder updates. It oversees operating budgets, capital planning, investment priorities, contracts, vendor services, and cost management. The director establishes enterprise standards for space planning, branding, signage, finishes, workplace appearance, and other location-based brand elements; ensures compliance with applicable safety, accessibility, life safety, building, occupancy, security, inspection, and permitting requirements; and manages applicable non-company tenant arrangements. The position leads external relationships and partnerships across internal teams and stakeholders, and evaluates workplace utilization, employee feedback, business needs, emerging workplace practices, and technology-enabled tools, including AI, to improve facilities, services, amenities, and employee experience. The role also leads managers, professionals, operations employees, contractors, and matrixed teams, including workforce planning, performance management, coaching, and talent development. A bachelor's degree or an equivalent combination of formal education and/or job-related experience is required. No licenses or certifications are required. The position involves sedentary work, with occasional standing, lifting, carrying, pushing, pulling, climbing, and other listed physical activities, and frequent walking. Work is indoors in well-lit, climate-controlled areas and includes frequent repetitive motion and constant computer-monitor use. Travel to other locations and outdoor job sites is required. Depending on assigned tasks, the employee may be assigned a company vehicle requiring the applicable driver's license. The position is tagged #LI-Hybrid.

Requirements

Bachelor's degree or an equivalent combination of formal education and/or job-related experience.
Experience leading enterprise-wide facilities strategy, governance, standards, operating models, and decision-making across multiple locations, including corporate offices and field environments.
Experience overseeing facilities operations, construction, renovation, maintenance, space planning, life safety systems, leasing, vendor services, and major capital projects.
Experience managing operating budgets, capital planning, contracts, service agreements, cost controls, risk management, and business-critical facility investment decisions.
Experience creating workplace strategies and facility environments that support safety, operational continuity, employee experience, collaboration, innovation, culture, engagement, and business performance.
Experience developing and applying enterprise standards for space planning, facility branding, signage, finishes, workplace appearance, and other location-based brand elements.
Experience interpreting and applying building codes, safety requirements, permitting requirements, lease terms, technical proposals, contracts, and engineering specifications.
Experience partnering with Operations, Communications, Information Technology, Security, Human Resources, business leaders, vendors, contractors, landlords, tenants, and other stakeholders to deliver business-aligned facility and workplace solutions.
Experience using employee feedback, workplace utilization data, operational metrics, and business insights to improve workplace design, service delivery, amenities, and employee experience.
Experience leading managers, professionals, operations employees, contractors, and matrixed teams, including workforce planning, performance management, coaching, and talent development.
Experience preparing business cases, executive-ready communications, recommendations, presentations, and stakeholder updates for complex facility and workplace decisions.
Knowledge of enterprise facilities strategy, governance, standards, service models, and decision frameworks across multi-location environments.
Knowledge of building codes, life safety requirements, access and security considerations, ADA requirements, permitting requirements, occupancy standards, and other facility compliance obligations.
Knowledge of workplace experience, organizational culture, employee engagement, brand standardization, and change management practices.
Knowledge of financial planning, capital investment, contract management, vendor oversight, and cost stewardship for facility and workplace decisions.
Knowledge of how technology, automation, data analytics, and AI-enabled tools can improve facilities planning, workplace services, space utilization, service delivery, and employee experience.
Ability to influence, advise, and gain alignment with senior leaders, business partners, vendors, contractors, tenants, and external partners.
Ability to communicate complex facilities, workplace, financial, and operational decisions clearly and effectively to executive and cross-functional audiences.
Travel to other locations and outdoor job sites is required.
Depending on assigned tasks, may be assigned a company vehicle requiring the applicable driver's license.

Responsibilities

Lead enterprise-wide facilities strategy, governance, standards, and decision-making for corporate offices and field locations.
Develop and execute facilities plans, policies, procedures, standards, and service expectations aligned with business priorities.
Direct planning, design, maintenance, construction, renovation, repair, and optimization of facilities, including project scope, estimates, schedules, cost tracking, vendor coordination, reporting, completion, and stakeholder updates.
Oversee operating budgets, capital planning, investment priorities, vendor services, contracts, and cost management for enterprise facilities and workplace services.
Create facility environments and workplace experiences that support safety, operational continuity, employee well-being, collaboration, innovation, productivity, engagement, and ONEOK's culture and values.
Establish and maintain enterprise standards for space planning, facility branding, signage, finishes, workplace appearance, and other location-based brand elements.
Ensure compliance with applicable state, federal, and local requirements, including OSHA, ADA, life safety, building code, occupancy, security, inspection, and permitting requirements; maintain controls and documentation and escalate issues as appropriate.
Manage applicable non-company tenant arrangements, including leasing options, terms, renewals, vendor coordination, and alignment with business and financial objectives.
Lead relationships with vendors, contractors, suppliers, service providers, landlords, tenants, and other external parties, including negotiations, performance standards, service expectations, issue resolution, and operational practices.
Build and maintain partnerships with Operations, Information Technology, Security, Communications, internal business partners, and HR partners to support facilities performance, operational continuity, employee experience, culture, talent priorities, and business objectives.
Evaluate workplace utilization trends, employee feedback, business needs, emerging workplace practices, and technology-enabled tools, including AI, to continuously improve facility design, workplace services, amenities, service delivery, and employee experience.
Lead managers, professionals, operations employees, contractors, and matrixed teams, including workforce planning, performance management, coaching, and talent development.
Prepare business cases, executive-ready communications, recommendations, presentations, and stakeholder updates for complex facility and workplace decisions.