Director - Enterprise Facilities

ONEOK•Tulsa, OK
•$190,000 - $284,000•Hybrid

About The Position

Provide enterprise-wide strategic leadership and decision-making for ONEOK facilities, including corporate offices and field locations. Lead the vision, strategy, governance, and execution for facilities management, maintenance, construction and renovation projects, workplace services, parking, leasing, vendor management, life safety systems, space planning, and brand standardization across locations. Partner with Operations, Information Technology, Security, Communications, and business leaders so facility decisions support safe, reliable, and efficient operations while strengthening ONEOK's culture, values, employee experience, collaboration, innovation, brand identity, and business performance. Direct facilities planning and operations, capital investments, budgets, contracts, external relationships, compliance, and workplace improvement. Lead managers, professionals, operations employees, contractors, and matrixed teams, and use employee feedback, utilization data, operational metrics, and emerging practices and technology, including AI, to improve facilities and employee experience.

Requirements

  • Bachelor's degree or an equivalent combination of formal education and/or job-related experience.
  • Experience leading enterprise-wide facilities strategy, governance, standards, operating models, and decision-making across multiple corporate and field locations.
  • Experience overseeing facilities operations, construction, renovation, maintenance, space planning, life safety systems, leasing, vendor services, and major capital projects.
  • Experience managing operating budgets, capital planning, contracts, service agreements, cost controls, risk management, and business-critical facility investment decisions.
  • Experience creating workplace strategies and facility environments that support safety, operational continuity, employee experience, collaboration, innovation, culture, engagement, and business performance.
  • Experience developing and applying enterprise standards for space planning, facility branding, signage, finishes, workplace appearance, and other location-based brand elements.
  • Experience interpreting and applying building codes, safety and permitting requirements, lease terms, technical proposals, contracts, and engineering specifications.
  • Experience partnering with Operations, Communications, Information Technology, Security, Human Resources, business leaders, vendors, contractors, landlords, tenants, and other stakeholders to deliver business-aligned solutions.
  • Experience using employee feedback, workplace utilization data, operational metrics, and business insights to improve workplace design, service delivery, amenities, and employee experience.
  • Experience leading managers, professionals, operations employees, contractors, and matrixed teams, including workforce planning, performance management, coaching, and talent development.
  • Experience preparing business cases, executive-ready communications, recommendations, presentations, and stakeholder updates for complex facility and workplace decisions.
  • Ability to influence, advise, and gain alignment with senior leaders, business partners, vendors, contractors, tenants, and external partners.
  • Ability to clearly communicate complex facilities, workplace, financial, and operational decisions to executive and cross-functional audiences.

Responsibilities

  • Lead enterprise-wide facilities strategy, governance, standards, and decision-making across corporate offices and field locations.
  • Develop and execute facilities plans, policies, procedures, standards, and service expectations aligned with business priorities.
  • Direct planning, design, maintenance, construction, renovation, repair, and optimization of facilities, including project scope, estimates, schedules, costs, vendors, reporting, completion, and stakeholder updates.
  • Oversee operating budgets, capital planning, investment priorities, vendor services, contracts, and cost management for facilities and workplace services.
  • Create facility environments and workplace experiences that support safety, operational continuity, employee well-being, collaboration, innovation, productivity, engagement, culture, and values.
  • Establish and maintain enterprise standards for space planning, branding, signage, finishes, workplace appearance, and other location-based brand elements.
  • Ensure compliance with applicable safety, accessibility, life safety, building code, occupancy, security, inspection, and permitting requirements, including controls, documentation, and escalation.
  • Manage applicable non-company tenant arrangements, including leasing options, terms, renewals, vendor coordination, and alignment with business and financial objectives.
  • Lead relationships with vendors, contractors, suppliers, service providers, landlords, tenants, and other external parties, including negotiations, performance standards, service expectations, issue resolution, and operational practices.
  • Partner with Operations, Information Technology, Security, Communications, business partners, and HR to support facility performance, continuity, employee experience, talent priorities, and business objectives.
  • Evaluate utilization trends, employee feedback, business needs, emerging workplace practices, and technology-enabled tools, including AI, to improve facility design, services, amenities, service delivery, and employee experience.
  • Lead managers, professionals, operations employees, contractors, and matrixed teams, including workforce planning, performance management, coaching, and talent development.
  • Prepare business cases, executive-ready communications, recommendations, presentations, and stakeholder updates for complex facility and workplace decisions.
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