Facilities Director

Roessel Joy•Boston, MA

About The Position

The Facilities Director is responsible for overall facility maintenance at the Center’s primary location in Boston and multiple properties in Merrimack Valley. Properties include residential, administrative, and supportive housing program spaces. The role evaluates infrastructure needs and develops corresponding capital budgets, while providing leadership and oversight for Facility and Housekeeping personnel and teams. The position promotes a collegial, collaborative team culture focused on continuous improvement and customer service, and supports and promotes the Center’s Mission. The Facilities Director oversees preventative and emergency maintenance of facilities and equipment, develops and implements building-systems policies and procedures and preventative maintenance plans, and implements strategies to continually improve infrastructure and systems. The role also manages electronic maintenance software and associated documentation, ensures compliance with applicable laws and codes, and coordinates with Operations, Finance, and Property Management on relevant matters.

Responsibilities

  • Understand, support, and promote the Mission of the Center.
  • Manage overall facility maintenance for the Boston primary location and multiple Merrimack Valley properties, including residential, administrative, and supportive housing program spaces.
  • Evaluate infrastructure needs and develop corresponding capital budgets.
  • Lead, direct, guide, mentor, and train Facility and Housekeeping personnel.
  • Provide leadership and oversight for maintenance and housekeeping teams, promoting a collaborative culture focused on continuous improvement and customer service.
  • Oversee preventative and emergency maintenance of facilities and equipment, including HVAC, elevators, life-safety equipment, and other appropriate equipment.
  • Implement strategies for continuous improvement of Center infrastructure and systems.
  • Develop and implement policies and procedures related to building facility systems.
  • Develop and implement preventative maintenance plans for building systems and equipment.
  • Oversee electronic maintenance software, including work-order requests, preventative maintenance schedules, permits, licensing, and other electronic documents required to fulfill responsibilities.
  • Ensure building facilities comply with Federal, State, and local laws, including local inspectional codes and regulations.
  • Work closely with the Director of Operations regarding safety and security issues.
  • Work closely with Finance and Property Management on related property matters.
  • Perform other duties as assigned and requested.
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