Facilities Director

Roessel Joy•Boston, MA

10d

About The Position

The Facilities Director is responsible for overall facility maintenance at the Center’s primary location in Boston and its multiple properties in Merrimack Valley, including residential, administrative, and supportive housing program spaces. The role evaluates infrastructure needs and develops corresponding capital budgets, while overseeing the maintenance and housekeeping teams and fostering a collaborative culture focused on continuous improvement and customer service. The Facilities Director oversees preventative and emergency maintenance of facilities and equipment, develops policies and procedures and preventative maintenance plans for building systems, and implements strategies to improve infrastructure and systems. The role also manages electronic maintenance software and related documentation, ensures compliance with applicable laws and inspectional codes, and collaborates with the Director of Operations, Finance, and Property Management on safety, security, and property matters. The Director is expected to understand, support, and promote the Center’s Mission and perform other duties as assigned.

Responsibilities

Understand, support, and promote the Mission of the Center.
Manage overall facility maintenance for the Boston primary location and multiple Merrimack Valley properties, including residential, administrative, and supportive housing program spaces.
Evaluate infrastructure needs and develop corresponding capital budgets.
Lead, direct, guide, mentor, and train Facility and Housekeeping personnel.
Provide leadership and oversight for maintenance and housekeeping teams, promoting a collaborative culture focused on continuous improvement and customer service.
Oversee preventative and emergency maintenance of facilities and equipment, including HVAC, elevators, life-safety equipment, and other appropriate equipment.
Implement strategies for continuous improvement of Center infrastructure and systems.
Develop and implement policies and procedures related to building facility systems.
Develop and implement a preventative maintenance plan for all building systems and equipment.
Oversee electronic maintenance software, including work-order requests, preventative maintenance schedules, permits, licensing, and other electronic documents such as DocuSign and Paycom as needed.
Ensure facilities comply with federal, state, and local laws, including local inspectional codes and regulations.
Work closely with the Director of Operations regarding safety and security issues.
Work closely with Finance and Property Management on related property items.
Perform other duties as assigned and requested.