Director of Facilities & Housekeeping

UNION COMMUNITY CARE•Lancaster, PA

About The Position

The Director of Facilities & Housekeeping ensures the reliability, safety, and cleanliness of all Union Community Care facilities. The role oversees core building systems and infrastructure through preventive maintenance schedules, manages internal technicians, maintains clinical equipment, and directs Environmental Services operations to support clean, orderly environments for patients and staff. The position allocates approximately 40% of its time to core building systems, including HVAC, elevators, security systems, plumbing, electrical systems, sprinklers, building exteriors, and parking lots. This work includes preventive maintenance schedules, vendor coordination, future planning, and repair-or-replacement decisions intended to prevent unexpected downtime. Another 40% is dedicated to facility beautification and upkeep, including walls, paint, doors, flooring, furniture, lighting, and landscaping, with work largely performed internally by maintenance technicians. Approximately 10% of the role is devoted to clinical equipment maintenance, including equipment cataloguing and preventive maintenance and calibration schedules. The remaining 10% oversees housekeeping services, including staffing-hour projections, site-specific cleaning duties and frequencies, inspections, and ensuring common areas and bathrooms are clean, functional, and stocked. The Director ensures regulatory compliance, partners with Human Resources and Compliance on risk mitigation, serves as the primary after-hours contact for facility or security issues, manages vendor relationships, leads fire and emergency drills with site leadership, and triages and delegates work orders. The position participates in mandatory staff meetings, team meetings, and trainings.

Requirements

High school diploma or GED.
Experience leading teams from different backgrounds.
Ability to collaborate with stakeholders at Union sites.
English proficiency.
Hands-on leadership style.
Current, valid Pennsylvania driver's license.
Strong project management and organizational skills.
Ability to use a variety of tools, including carpentry, plumbing, and painting tools.
Ability to regularly lift 50–75 pounds unassisted.
Ability to stand and walk on hard flooring, often 10,000–20,000 steps per day.
Ability to bend, stoop, and kneel to access low spaces, areas beneath fixtures, and areas under furniture.
Ability to reach and perform overhead work, including climbing ladders and stairs.

Responsibilities

Maintain the reliability and uptime of building systems, including HVAC, elevators, security systems, plumbing, electrical systems, sprinklers, exteriors, and parking lots.
Create and maintain master preventive maintenance schedules, coordinate vendors and service dates, plan for future needs, and make planned repair-or-replace decisions.
Ensure facilities are in good repair, including walls, paint, doors, carpets, tile, furniture, lighting, and landscaping.
Manage internal maintenance technicians and drive facility upkeep through direct observation and input from site leadership.
Catalogue clinical equipment and ensure preventive maintenance and calibration schedules are followed to help prevent interruptions in patient care.
Oversee housekeeping services, including man-hour projections and the frequency and type of duties required at each site.
Inspect sites regularly to ensure they are clean and free from dirt, dust, trash, and pests.
Ensure bathrooms, common areas, stairways, trash cans, and hallways are functional and stocked with housekeeping supplies during patient care hours.
Ensure compliance with OSHA and other regulatory requirements.
Partner with Human Resources and Compliance on risk mitigation strategies for employees and patients.
Serve as the primary on-call contact for after-hours facility or security issues.
Maintain facility and housekeeping vendor relationships, including managing spend, concerns, and competitive bidding.
Coordinate and lead fire and emergency drills in collaboration with site leadership.
Triage and delegate work orders and tickets to ensure timely responses based on severity.
Participate in mandatory all-staff meetings, team meetings, and trainings.
Perform other work-related duties as assigned.