Director of Housekeeping

Hospital Housekeeping Systems•Davenport, FL

3d•$90,000 - $90,000

About The Position

The Director of Housekeeping leads a goal-oriented resort housekeeping department and works with the team to create an effective, productive, and rewarding team environment. The role focuses on guest satisfaction, team leadership, quality control, and achieving facility, budget, and compliance goals.

Requirements

At least 3 years of hospitality management experience.
High school diploma or GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry.
Ability to work a flexible schedule that may include nights, weekends, and holidays.
Computer experience with word processing, spreadsheets, and various software.
Willingness to relocate for promotion opportunities.
Interpersonal skills to interact with individuals at all levels of the organization.
Effective written, spoken, and non-verbal communication skills.
Service-oriented mentality focused on exceeding expectations.
Positive and professional demeanor.
Ability to make sound decisions and judgments quickly.
Self-motivation and ability to prioritize projects and needs effectively.
Willingness to provide support where needed to achieve outcomes.
Integrity, respect, and discretion in business dealings.
Attention to detail and ability to manage tasks effectively in a fast-paced environment.

Nice To Haves

Proficiency in languages other than English, especially Spanish.

Responsibilities

Provide leadership that fosters team morale, passion, quality, and respect.
Maintain and improve customer and guest satisfaction.
Lead team-member recruiting, training, development, and work assignments.
Conduct daily inspections and assessments, and coach and counsel team members.
Collaborate with resort and company leadership to set expectations and achieve goals.
Analyze data and make adjustments to meet facility, budget, and compliance goals.
Execute, maintain, and monitor quality-control systems and budgets.